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Racial and Ethnic Disparities in the Quality of Health Care

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Racial and Ethnic Disparities in the Quality of Health Care

Annual Review of Public Health

Vol. 37:375-394 (Volume publication date March 2016)
First published online as a Review in Advance on January 18, 2016
https://doi.org/10.1146/annurev-publhealth-032315-021439

Kevin Fiscella and Mechelle R. Sanders

Departments of Family Medicine and Public Health Sciences, University of Rochester Medical Center, Rochester, New York 14620; email: [email protected]

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Sections
  • Abstract
  • Keywords
  • INTRODUCTION
  • DEFINITIONS
  • THE 2014 NATIONAL HEALTHCARE QUALITY AND DISPARITIES REPORT
  • NATIONAL IMPACT ASSESSMENT OF THE CMS QUALITY MEASURES REPORT
  • DISPARITIES IN COMMON QUALITY MEASURES
  • PRINCIPLES FOR UNDERSTANDING HEALTH CARE DISPARITIES
  • EMERGING TRENDS
  • CONCLUSIONS
  • disclosure statement
  • acknowledgments
  • literature cited

Abstract

The annual National Healthcare Quality and Disparities Reports document widespread and persistent racial and ethnic disparities. These disparities result from complex interactions between patient factors related to social disadvantage, clinicians, and organizational and health care system factors. Separate and unequal systems of health care between states, between health care systems, and between clinicians constrain the resources that are available to meet the needs of disadvantaged groups, contribute to unequal outcomes, and reinforce implicit bias. Recent data suggest slow progress in many areas but have documented a few notable successes in eliminating these disparities. To eliminate these disparities, continued progress will require a collective national will to ensure health care equity through expanded health insurance coverage, support for primary care, and public accountability based on progress toward defined, time-limited objectives using evidence-based, sufficiently resourced, multilevel quality improvement strategies that engage patients, clinicians, health care organizations, and communities.

Keywords

health care disparities, race, ethnicity, health care quality, public health

INTRODUCTION

The 2002 Institute of Medicine report, Unequal Treatment, called national attention to racial and ethnic disparities in health care in the United States (78). As a consequence, Congress authorized the Agency for Healthcare Research and Quality (AHRQ) to report annually on national and state health care disparities. The findings of these Quality and Disparities Reports (QDRs) have been sobering. Despite improvement in selected health care disparities, overall progress has been slow (2).

In this article, we critically review racial and ethnic disparities in health care quality in the United States. Recognizing that racial and ethnic health care disparities contribute to overall racial and ethnic health disparities, we aim to disentangle the web of interacting factors that contribute to the health care component. After providing some key definitions, we begin by reviewing findings from the 2014 QDR and a similar report, the 2015 National Impact Assessment of the Centers for Medicare and Medicaid Services (CMS) Quality Measures Report. We then review more fine-grained evidence regarding the source of disparities by selected, widely used quality measures. On the basis of these findings, we propose a set of eight principles that are relevant to health care disparities. We conclude by discussing the potential impact of emerging health care trends on health care disparities.

DEFINITIONS

Racial and Ethnic Minority Populations

We use the Centers for Disease Control and Prevention (CDC) definition, which includes Asian Americans, Black or African Americans, Hispanics or Latinos, Native Hawaiians and Other Pacific Islanders, American Indians, and Alaska Natives (24).

Health Disparities

We use the CDC definition: “Health disparities are differences in health outcomes between groups that reflect social inequalities” (51, p. 1).

Social Inequality

We use the terms “social inequality” and “social disadvantage” synonymously. We use the definition from Braveman et al. (20): “Social disadvantage refers to the unfavorable social, economic, or political conditions that some groups of people systematically experience based on their relative position in social hierarchies” (p. S151).

Health Care Disparities

We use the National Quality Forum definition for health care disparities. “Healthcare disparities are differences in health care quality, access, and outcomes adversely affecting members of racial and ethnic minority groups and other socially disadvantaged populations” (107, p. 45). We recognize health care disparities as important contributors to health disparities along with social determinants of health.

THE 2014 NATIONAL HEALTHCARE QUALITY AND DISPARITIES REPORT

The AHRQ QDR provides perhaps the most comprehensive assessment of health care disparities in the United States. The QDR operationalizes a disparity based on a 10-percentage-point difference in the quality of care between the reference group (e.g., non-Hispanic whites or the highest income) and the comparison group to define a disparity. The statistical significance of changes in disparities is assessed using a threshold of p < 0.1 (2).

Health care access is a foundational element for health care quality. Addressing disparities in access is a critical step toward improving downstream health care disparities. After years with little improvement among the uninsured, insurance coverage significantly improved following the implementation of key provisions of the Affordable Care Act (ACA). Notably, racial and ethnic disparities in insurance coverage have declined appreciably (Figure 1).

figure
Figure 1 

The QDR summarized disparities in quality measures across a range of measures, e.g., measures for which quality of care was worse in the socially disadvantaged group. The largest number and percentage of disparities in quality measures were observed between poor and high-income persons (62% of measures showed worse care), followed by black versus white (60% of measures showing worse care), Hispanic versus white non-Hispanic, Asian versus white, and American Indian/Alaska Native versus white (43%, 32%, and 20% of measures showing worse care, respectively) (Figure 2). Figure 3 shows changes over time. Disparities in most measures showed little change. For blacks, Hispanics, and Asians, more measures have improved than have worsened. Among effectiveness measures, disparities tended to be largest among those involving disease control, e.g., HIV viral suppression, and outcomes, admission for congestive heart failure and uncontrolled diabetes, incidence of AIDS, and treatment for depression among individuals with a major depressive disorder.

figure
Figure 2 
figure
Figure 3 

These findings from the 2014 QDR are somewhat more encouraging than were previous reports. Implementation of the ACA has decreased racial and ethnic disparities in insurance and access, and more measures are improving than worsening for racial and ethnic minority groups. However, many disparities have not changed, and overall progress is modest.

The primary limitation of the QDR is that it provides relatively little insight into the extent to which health care disparities are driven by disparities between states, between health care organizations, or between clinicians rather than by disparities within these entities. Similarly, the analyses do not directly inform which factors associated with race and ethnicity contribute to these disparities. Data are fairly limited for American Indians. Also, data are notably absent for persons receiving health care within jails, prisons, and detention facilities.

NATIONAL IMPACT ASSESSMENT OF THE CMS QUALITY MEASURES REPORT

The CMS Quality Measures Report provides the most comprehensive assessment of health care disparities among Medicare recipients. The CMS examined racial and ethnic disparities for hospital, ambulatory, and post-acute settings among Medicare beneficiaries (25). Unlike the QDR, which includes all persons, the CMS sample includes only those receiving care covered by Medicare (i.e., beneficiaries 65 and older and those with qualifying disabilities and/or end-stage renal disease). The CMS report used methods similar to those in the QDR but with several differences. The CMS report defined a disparity on the basis of a 5-percentage-point difference and statistical significance (p < 0.05). The CMS defined an improvement in a disparity on the basis of a 1% absolute improvement coupled with a corresponding difference in the slope, i.e., trend lines, between groups (p < 0.05).

Among 27 CMS hospital quality measures, there were race disparities in 12 (44%). Among these 12 measures, 11 (92%) showed improvement between 2006 and 2012. For those of Hispanic ethnicity, disparities were seen in 10 (37%) of these quality measures; among these 10, all showed improvement.

Among nursing home quality measures, disparities by race were seen for influenza and pneumococcal vaccination; these showed improvement over time. In contrast, among 27 ambulatory measures for managed care (Table 1), 19 (70%) showed disparities, whereas 14 (74%) of these showed improvement.

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Table 1

Racial and ethnic disparities and improvement in these disparities for Medicare Part C, 2006–2012

These CMS findings are important in several respects. They document the existence of racial and ethnic disparities among Medicare patients for many quality measures. They confirm that disparities are more prevalent among ambulatory measures, where organizations and clinicians have relatively less influence on the measure. Similarly, rates of improvement in reducing disparities are greater for disparities in hospitals than for those in ambulatory care quality measures. These data are limited, however. They do not provide insight into whether these disparities are driven primarily by differences in quality between organizations or between patients within organizations. They do not show the relative size of these disparities or the size of the improvements in disparities. Most importantly, the CMS has not yet defined time-limited objectives for tracking progress toward elimination of these disparities The limitations notwithstanding, these findings show that progress in reducing health care disparities is possible.

DISPARITIES IN COMMON QUALITY MEASURES

To address some of the limitations of the QDR and the CMS report, we assessed disparities in health care as documented in published studies using common quality measures. We identified quality measures within the following categories: (a) experience of care, (b) preventive care, (c) chronic disease control, (d) hospitalizations, (e) obstetrics, and (f) behavioral health. The sheer magnitude of publications precluded a systematic review. We conducted a series of searches in PubMed that matched the quality measure with race or ethnicity with a focus on articles published in the last 10 years. We next identified relevant citations from key articles (backward search) and used Google Scholar to identify relevant articles that cited key papers (forward search). We supplemented findings with searches focused on mediating variables, such as socioeconomic status (SES), insurance, and geography.

Experience of Care

Patients' experience of care is a core element of quality. The Consumer Assessment of Healthcare Providers and Systems (CAHPS) is a validated and widely used suite of survey items to assess patients' experience of care. Existing national surveys show that the uninsured group reports the worst experience, whereas those with private insurance report the best experiences (130).

Blacks and Latinos often report care experiences similar to those of non-Latino whites (36, 135). Asian Americans, particularly those with limited English proficiency, report lower rates in some surveys (56, 103). Lower ratings by Asians may reflect differences in survey response tendencies (125). The relative contribution of between-provider and within-provider differences in experience of care differs by study and by minority group (66, 118, 146).

Preventive Care

Preventive care is usually provided during primary care encounters. Any barrier to primary care such as insurance, distance, or language typically reduces preventive care (138). The uninsured and patients without a usual source of primary care have much lower rates of preventive care (119, 122). Blacks, Latinos, American Indians, and some Asian groups generally have lower rates of cancer screening (131). Rural residents have lower cancer screening rates, but among rural residents, African American women report higher rates than white women (13). Some of the biggest gaps in cancer screening are between insured and uninsured patients and between high-performing and low-performing states (101), including states that have and have not expanded Medicaid (123). Self-reports from the 2013 national survey show rates of breast and cervical cancer screening of 38.5% and 62%, respectively, among the uninsured compared with rates of 79.9% and 86.6%, respectively, among the privately insured (122). State-level differences likely reflect differences in Medicaid eligibility, access to primary care, and probably regional attitudes. Differences in cancer screening by race or ethnicity among persons with similar types of insurance are relatively small (10, 148, 149).

Compared with reports from non-Latino white patients, minority patients report less often that their providers recommend a colonoscopy, but these disparities disappear in some studies after accounting for patient-level factors (1). Furthermore, patient differences in provider recommendations may reflect the source of care, less use of care, and fewer opportunities or actual differences by the same provider for patients of different race/ethnicity. Disparities in preventive care were not seen during direct observation of primary care visits by a research nurse who was physically present during visits and recorded the recommendations made (151).

Child and adolescent vaccinations show similar patterns; i.e., rates are highest among non-Latino whites as compared with minority populations. However, the largest disparities in immunizations are seen between states (23, 44). These effects likely reflect differences in state mandatory and exemption policies. There are small disparities in patient reports by race of provider recommendations for human papilloma virus immunization (155). Programs for uninsured children substantially reduce insurance and SES effects.

Adults show generally similar immunization patterns, with the highest rates among non-Latino whites (96, 152). Influenza disparities partly reflect differences in attitudes toward influenza vaccines (154) and active vaccination seeking (59). Differences in sources of care may also contribute (67). Being insured is strongly associated with adult immunization (119). No differences by race in immunization recommendations were seen among directly observed patient encounters (151).

National office visit data show racial/ethnic disparities in screening for tobacco use during office encounters; non-Latino whites had higher screening rates than did Latinos (79). National data from 2010 showed lower smoker counseling rates among Latinos than among non-Latino whites (34). African Americans report lower use of pharmacotherapy and greater skepticism toward those types of medications (121). Among directly observed primary care visits, rates of health habit counseling were higher among blacks than whites (151).

In general, insurance is a major contributor to disparities in preventive care, but education, income, cultural attitudes, language, and a usual source of care are also factors (91, 95, 111). Differences in patient reports in provider recommendations by race or ethnicity are relatively infrequent and small.

Chronic Disease Control

Significant disparities by race and ethnicity are seen in quality of care for chronic disease control. Minority patients have worse control for high blood pressure, blood sugar, low-density lipoprotein (LDL) cholesterol, and HIV (88, 115, 139, 156). Among enrollees in Medicare Advantage, blacks had lower rates of control for high blood pressure, blood sugar, and LDL cholesterol than did non-Latino whites (9). Latinos had slightly lower rates of control for blood pressure and blood sugar than did non-Latino whites. Interestingly, Asians/Pacific Islanders had better rates for blood pressure and cholesterol control than did non-Latino whites. Enrollment of blacks in lower-performing health insurance plans explained about half the disparity. Disparities were notably smaller among plans located in the West; disparities were absent among enrollees in Kaiser (9).

Multiple factors contribute to these differences in chronic disease control. Factors include patient nonadherence related to costs (53), health literacy (110), perceived discrimination (22), beliefs about medication (3, 87), untreated mental and substance use disorders, and no or poor insurance coverage (132). Disparities in disease control are smaller among those with Medicare compared with those in the general population where insurance coverage is less consistent (99). Differences in clinician treatment intensity do not appear to be a consistent contributor to disparities in disease control (70, 97, 143). In contrast, patient–clinician communication, e.g. differences in respect and caring, likely contributes to these disparities through patient adherence (63). Given the multiplicity of factors at different levels, i.e., patient, provider, and system, addressing disparities in disease control often requires complex, multilevel interventions (57).

Hospitalization

There is a growing push among payers for assessment of meaningful outcomes, e.g., hospitalization or mortality rather than care processes (15). Minority populations often fare worse for these outcomes, meaning that they are hospitalized and rehospitalized more often. Specifically, African Americans have higher rates of all-cause rehospitalization (80) and higher hospitalization and rehospitalization for potentially avoidable causes, e.g., asthma (4, 84, 109), diabetes (77, 94), heart failure (28), and postsurgery complications (142).

It is difficult to disentangle patient factors (often unmeasured) from hospital-level effects. Nonetheless, blacks obtain care from hospitals with slightly lower-quality scores and higher mortality rates (65). Black low-birthweight infants and black trauma patients in Pennsylvania are seen in hospitals with higher risk-adjusted mortality rates (54, 74). Blacks who are discharged from minority-serving hospitals often have higher rates of readmission (142).

Obstetrical Care

There are modest and mixed findings regarding disparities in vaginal birth after caesarean, nonindicated early-term birth, and primary caesarean section (76, 85, 102); steroids during preterm labor (90, 120); and surfactants for preterm infants (71, 75). It is not clear if disparities reflect within- or between-provider effects or unmeasured morbidity. Disparities in receipt of postpartum maternal care are larger than the hospital-based disparities (14, 38, 117).

Behavioral Health Care

Robust evidence indicates that minority populations use behavioral health services, including mental and substance use disorder treatment, less often than do non-Latino whites (6, 98, 104, 105, 126). Insurance, costs, cultural attitudes, and language barriers represent key drivers of these disparities (108, 145). Encounter-based disparities in diagnosis and treatment also contribute (5, 100, 141), along with differences in patient adherence to psychopharmacotherapy (72). The lack of behavioral treatment within these institutions (39, 153) represents a neglected source of disparities in behavioral health care, given that jail and prison populations are largely minority (147).

PRINCIPLES FOR UNDERSTANDING HEALTH CARE DISPARITIES

We synthesize the findings presented above with other relevant research and summarize them through a series of principles relevant to health care disparities.

Principle 1. Minority Race and Ethnicity Are Associated with Multiple Dimensions of Social Disadvantage that Affect Health Care Outcomes

Minority race and ethnicity are associated with social disadvantage, particularly for groups historically subjected to slavery and forced relocation (e.g., African Americans and American Indians) (37). Racism directed toward historically socially marginalized groups contributes to social disadvantage and worse health (19). Race and ethnicity are often associated with multiple other dimensions of social disadvantage, including poverty, residential segregation, limited education, lack of employment, debt, low health literacy and low numeracy, and limited English proficiency (19). Greater cumulative social disadvantage is associated with worse health (52). African Americans, American Indian and Alaska Natives residing on reservations, and Pacific Islanders experience significantly worse health and lower life expectancies than whites do. Similar health disparities are seen for indigenous groups in other countries (18). Social disadvantage may confound the relationship between safety net health care organizations and quality outcomes measures, even after accounting for patient diagnoses (12).

Principle 2. Health Care Disparities Arise from the Failure of Health Care Systems to Respond to the Needs of Socially Disadvantaged Patients

From a health care systems perspective, health care disparities represent system failures at multiple interrelated levels, e.g., macro politics and policies, health systems, teamwork and care processes, and clinician behavior. Conversely, equity in health care implies health care that is responsive to the unique needs, culture, and preferences of patients and families. Equitable care is the hallmark of genuine patient centered care.

Principle 3. Social Disadvantage Is Associated with Worse Health Care Access, Unaffordability, and Lower-Quality Care

Social disadvantage is associated with being uninsured, underinsured, and unable to afford health care costs in the Unites States (2, 134). Social disadvantage is also associated with geographic and structural barriers to health care, particularly primary care. Similar effects are seen globally (150). Many rural and inner-city areas lack adequate health care. Some physician practices do not accept Medicaid insurance (112). Many US hospital systems operate dual systems of care: care by faculty for private patients and care by residents for those on Medicaid and those with no insurance (8, 114).

Principle 4. Constraints on Clinician and Patient Decision Making Affect Health Care Disparities

Health care is based largely on a series of cascading decisions made by patients and their providers (43). These decisions reflect different cognitive processes (81). The first process enables implicit and often reflexive, affect-laden decisions, e.g., “I never get flu shots.” Reflexive decision making overlaps with a second process, habits, i.e., repetitive nonreflective behavior. Habits that shape health may underlie some care decisions (93). A third process reflects explicit, deliberative, and effortful decision making (46). During explicit, naturalistic decision making, patients, often with input from family and friends, weigh the gist of trade-offs of uncertain benefits and harms and certain costs (116). Decision making is constrained by context, including available resources, particularly affordability. For example, a physician might not refer an uninsured patient for a specialty consultation if the community lacks systems of care for uninsured patients. Similarly, a patient may not obtain a specialty consultation if he or she cannot afford the out-of-pocket fees or if the specialist is located too far away. In summary, social disadvantage may impede clinician and patient decision making through multiple pathways, including constrained choices. Although context differs widely across the world, the principle of constraints on decision making is universal.

Principle 5. Bias Produces Health Care Disparities Through Multiple Pathways

Various types of cognitive bias affect human decision making (81). Racial and ethnic bias is a particularly insidious bias that can result in discriminatory actions (41). Implicit bias can affect legislation, policies, allocation of resources within institutions, and individual clinician behavior (41, 68, 140). Implicit clinician racial bias has garnered the most attention. For routine care, there is relatively little evidence that physician bias affects recommendations for patients based on race and ethnicity (16, 33, 58, 61, 124). Clinician habits may mitigate implicit clinician bias when care is highly routinized. In contrast, for complex decisions involving uncertainty and trust in patients' reports, such as in the management of chronic pain or chest pain, physicians may exhibit racial bias in decision making (7, 129). This bias may extend to how much information a physician provides to minority patients (92). Moreover, physicians' implicit racial bias has been associated with less patient-centered communication and informed decision making with minority patients (16, 33, 60). Physician biases likely contribute to greater unnecessary health care for whites compared with minority patients (86). Implicit biases may be transferred to medical students through the “hidden curriculum,” based on offhanded stereotypical comments by faculty (144).

Principle 6. Differences Between and Within Geographic Areas, Health Care Organizations, and Physicians Contribute to Health Care Disparities

Differences both between provider entities (type I health care disparity) and within provider entities (type II health care disparity) contribute to health care disparities, though the salience of each differ depending on the disparity, geography, and health care organization. Patterns of racial and socioeconomic residential segregation result in a concentration of disadvantage at different levels, e.g., state, organization, and individual provider. This confluence of concentration of high health care need and low resources amplifies the impact of social disadvantage and contributes to health care disparities. States differ widely in the care provided for disadvantaged patients; upper Midwest states perform the best, and the southern and south central states perform the worst (128). Most cancer care disparities reported in the Veterans Affairs (VA) system result from differences between VA centers (127). Disparities in hospital quality measures reflect primarily differences between minority-serving and other hospitals (65, 133). These differences based on sources of care extend to health plans (9), surgeons (62), and patients' perceptions of their experience of care (118). Differences in resources contribute to differences in sources of care (157). Providers who care for large numbers of African American patients report fewer resources and less access to specialists (11). Organizational segregation of care represents a type of between difference within the same organization. Nearly 40 years ago, Egbert & Rothman reported that blacks with private insurance or Medicare were more likely to be operated on by residents than by attending surgeons within the same hospital (42). Today, black, Hispanic, and Asian patients are more likely to be operated on by senior residents than by attending surgeons operating alone. We do not know, however, whether these disparities reflect primarily between- or within-hospital differences (26). Nonetheless, compared with attending surgeons operating alone, senior residents have higher rates of major and minor complications (26). Similarly, minority medical patients continue to be cared for more often by trainees rather than by staff physicians within hospital systems (157). Although standard quality metrics of medical care provided by residents and metrics of care provided by staff physicians are often comparable (157), care continuity is worse owing to constraints on residents' schedules and tenure. Segregation of clinic and private patients suggests an implicit valuation of patients, potentially fostering biases in attitudinal and behavioral norms among clinicians, staff, and trainees. Thus, structural bias, i.e., dual and unequal systems of care, and implicit cognitive biases reinforce each other.

Principle 7. There Is a Continuum of the Relative Proximal Influence of Clinician and Patient Factors on Disparities in Quality Measures

Although disparities result from interactions between systems and patients and clinicians and patients, the relative proximal influence of clinician (type A disparity) and patient factors (type B disparity) differ depending on the measure. For example, prophylaxis of venous thromboembolism (VTE) is under the control of the clinician. In contrast, measures that reflect patient adherence and self-management of conditions that impact outcomes, e.g., hospitalizations and deaths, are sensitive to patient social advantage and constraints (55). No doubt, clinician and patient behaviors are strongly influenced by factors at the level of the organization, the health care environment, and the macro environment. In one study, organizational policy, i.e., mandatory clinical decision support, eliminated racial disparities in VTE prophylaxis (89). In another study, the elimination of copayments for cardiovascular therapy substantially reduced racial and ethnic disparities in patient adherence and cardiovascular outcomes (30). Clinician and patient factors interact with each other, as exemplified by clinician–patient communication (type C disparity). Nonetheless, determining the relative influence of clinician and patient proximal factors indicates the starting points for interventions.

Principle 8. Health Care Disparities Can Be Successfully Addressed

Evidence presented above shows that health care disparities are not immutable. Progress is achievable. The elimination of racial disparities in kidney transplantation and percutaneous coronary revascularization for acute coronary syndrome among Medicare beneficiaries are notable successes (25, 136). Adaptation of quality improvement (QI) approaches has been successful in addressing disparities (27, 29). For type I disparities, universal QI approaches coupled with adequate resources may reduce disparities from between-organization differences in quality. For type II disparities, targeted QI informed by detailed analysis of care processes can address disparities by focusing primarily on clinicians (type A), on patients (type B), or on both. Success requires the following:

1.

Routine monitoring of health care disparities as a core element of organizational QI (50). Monitoring requires the routine, standardized collection of patient race and ethnicity data with linkage to quality measures (64).

2.

Organizational commitment to the identification and elimination of health care disparities as an integral component of QI. Racial and ethnic diversity across organizations, including leadership, can improve sensitivity and commitment to health care disparities (40).

3.

Use of QI structures and processes to identify health care disparities and corresponding breakdowns in care processes. Teams should include relevant technical and cultural expertise, including the voices of patients.

4.

Design of appropriate interventions based on the care processes and the emerging literature on successful interventions (35, 47, 73). Many interventions require multilevel approaches, including community engagement (57). Use of iterative approaches such as a user-centered design can help ensure that the intervention is culturally acceptable, appropriate, and feasible for those affected (69).

5.

Implementing, assessing, and modifying the intervention. Use of established implementation strategies that are appropriately adapted may increase implementation success (113).

6.

Steps to ensure sustainability of the intervention(s). Sustainability depends on implementation factors (acceptability, adoption, appropriateness, feasibility, and cost), the level of integration into routine care, and continued organizational prioritization (106).

EMERGING TRENDS

No doubt, the ACA has had a favorable impact on health care disparities. Expansion of Medicaid in 27 states and health exchange subsidies to low-income families have reduced racial and ethnic disparities in health insurance in the United States by 30–40% (83). Continued progress in addressing health care disparities will depend on a number of emerging trends. The first is a polarization in public attitudes, by political ideology, race, and ethnicity, toward the ACA (49). This public divide constrains state Medicaid expansion and allocation of resources toward improving equity.

A second trend affecting health care disparities is the growing cost of health care, particularly for medications. Although the ACA improves health care access for many low-income adults, the ACA also institutionalizes tiers of health insurance coverage (e.g., bronze, silver, gold, and platinum). These varying levels of coverage mean that families with lower income who choose lower tiers will continue to be exposed to higher health care costs. Similarly, the growing popularity of high-deductible health plans by employers will have similar effects (32), particularly for lower-income patients. Nearly half of Americans (47%) report that they could not cover an emergency expense costing $400 without selling something or borrowing money (17). Yet, this amount represents less than one-third of the average health insurance deductible in 2015 (82). One in three Americans report going without medical care in the previous year owing to unaffordable costs (17). Nuanced approaches may be needed to address cost-driven health care disparities, including minimizing the costs for primary care and high-value medications.

A third trend is the emergence of new health care delivery models that improve health care value and population health. Accountable care organizations (ACOs) and bundled payment models offer the potential for health care that is potentially more responsive to the needs of socially disadvantaged patients and for improved health care equity (48). Kaiser Permanente has demonstrated that selected health care disparities can be eliminated within high-quality, integrated health care systems that prioritize equity (9). The population focus of ACOs creates some incentive for addressing social determinants of health through partnerships with community-based organizations. Whether ACOs will ultimately reduce health care disparities will likely depend on the organizational priority given to promoting equitable outcomes.

A fourth trend reflects a growing recognition for engaging patients and communities as equal partners in improving health and health care. Multilevel interventions are often needed to address complex care processes and patient health behaviors and outcomes (57). Patient, community, and health system engagement is typically needed to address contributors to health care disparities that operate at different levels and ensure patient voice and cultural sensitivity. With some notable exceptions (e.g., federally qualified health centers), few health care organizations recruit underserved patients to their governing boards. Improving patient voice within health care institutions may help reduce power imbalances and produce more responsive systems of care. Systematic review of the evidence regarding the engagement of patients is encouraging (21). This engagement principle extends the concept of organizational cultural diversity from entry-level positions to the executive leadership and governing board. Moreover, as health care moves toward accountability for defined populations and begins to address the social determinants of health, equitable partnerships with community-based organizations will be key to ensuring that ACOs respond to the needs of culturally diverse populations.

A final trend reflects the transformation of primary care. A previous review of health care disparities by Starfield et al. (137) underscored the foundational role of primary care for improving equity in health care, including federally qualified health centers that care for many underserved, uninsured patients. Ensuring equity requires systems that optimize the core elements of primary care: accessibility, continuity, comprehensiveness, coordination, and whole-person accountability, particularly informed and shared patient decision making (45). This requires sufficient investment in primary care to develop high-functioning culturally diverse, multidisciplinary health care teams that are responsive to the medical, behavioral, and social needs and values of socially disadvantaged patients.

CONCLUSIONS

Racial and ethnic disparities in the quality of health care reflect the intersection of social disadvantage with the responsiveness of health care systems to the various dimensions of social disadvantage. Although progress has been historically slow, recent evidence shows that health care disparities can be addressed effectively. Principles for understanding the many sources of health care disparities can guide QI interventions to eliminate these disparities. Continued progress in eliminating disparities will require a national commitment to ensuring health care equity through expanded health insurance coverage, resource investment, public accountability based on progress according to time-limited defined objectives, and multilevel, sufficiently resourced, QI strategies that engage patients, communities, clinicians, and health care organizations.

disclosure statement

The authors are not aware of any affiliations, memberships, funding, or financial holdings that might be perceived as affecting the objectivity of this review.

acknowledgments

This work was supported in part by funding through AHRQ K18 HS022440-01.

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      Leandris C. Liburd, Jeffrey E. Hall, Jonetta J. Mpofu, Sheree Marshall Williams, Karen Bouye, and Ana Penman-AguilarOffice of Minority Health and Health Equity, Centers for Disease Control and Prevention, Atlanta, Georgia 30341-3717, USA; email: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]
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      Debra Haire-Joshu1 and Felicia Hill-Briggs21Public Health and Medicine, Brown School, Washington University in St. Louis, St. Louis, Missouri 63130, USA; email: [email protected]2Departments of Medicine; Health, Behavior and Society; and Acute and Chronic Care; and Welch Center for Prevention, Epidemiology and Clinical Research, Johns Hopkins Medical Institutions, Baltimore, Maryland 21287, USA; email: [email protected]
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      • ...necessitates addressing the SDOH and striving to equalize opportunities for all populations to be healthy (22)....
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    • Clinical Care and Health Disparities

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    • The Sharing Economy: Rhetoric and Reality

      Juliet B. Schor1 and Steven P. Vallas21Department of Sociology, Boston College, Chestnut Hill, Massachusetts 02467, USA; email: [email protected]2Department of Sociology and Anthropology, Northeastern University, Boston, Massachusetts 02115, USA; email: [email protected]
      Annual Review of Sociology Vol. 47: 369 - 389
      • ...behavioral studies dealt serious blows to the rational actor model (Kahneman 2011)....
    • Psychology of Transnational Terrorism and Extreme Political Conflict

      Scott Atran1,2,31Changing Character of War Centre and Centre for the Study of Social Cohesion, University of Oxford, Oxford OX1 1DW, United Kingdom; email: [email protected]2Gerald R. Ford School of Public Policy and Institute for Social Research, University of Michigan, Ann Arbor, Michigan 48109, USA; email: [email protected]3Artis International, Scottsdale, Arizona 85254, USA; email: [email protected]
      Annual Review of Psychology Vol. 72: 471 - 501
      • ..., or other motivational biases (Kunda 1990) and ecological constraints (Kahneman 2011)....
    • Understanding Human Cognitive Uniqueness

      Kevin Laland1 and Amanda Seed21School of Biology, University of St. Andrews, St. Andrews KY16 9ST, United Kingdom; email: [email protected]2School of Psychology and Neuroscience, University of St. Andrews, St. Andrews KY16 9JP, United Kingdom
      Annual Review of Psychology Vol. 72: 689 - 716
      • ...They include high-level cognitive processes (aka System 2 thinking; see Kahneman 2011), ...
    • Integrating Models of Self-Regulation

      Michael Inzlicht,1 Kaitlyn M. Werner,1 Julia L. Briskin,2 and Brent W. Roberts21Department of Psychology, University of Toronto, Toronto, Ontario M5S 3G3, Canada; email: [email protected]2Department of Psychology, University of Illinois at Urbana-Champaign, Urbana, Illinois 61820, USA
      Annual Review of Psychology Vol. 72: 319 - 345
      • ...dual systems models of self-regulation remain more popular than ever (Cohen 2017, Heatherton & Wagner 2011, Hofmann et al. 2009, Kahneman 2011, Metcalfe & Mischel 1999, Thaler & Shefrin 1981)....
      • ...some versions of which suggest that behavior is determined by some battle between hot emotion and cold cognition (Kahneman 2011)....
    • The Sleep of Reason Produces Monsters: How and When Biased Input Shapes Mathematics Learning

      Robert S. Siegler,1,2 Soo-hyun Im,3 Lauren K. Schiller,1 Jing Tian,4 and David W. Braithwaite51Department of Human Development, Teachers College, Columbia University, New York, NY 10027, USA; email: [email protected], [email protected]2The Siegler Center for Innovative Learning (SCIL), Beijing Normal University, Beijing 100875, China3Department of Education, Hanyang University, Seoul 04763, South Korea; email: [email protected]4Department of Psychology, Temple University, Philadelphia, Pennsylvania 19122, USA; email: [email protected]5Department of Psychology, Florida State University, Tallahassee, Florida 32306, USA; email: [email protected]
      Annual Review of Developmental Psychology Vol. 2: 413 - 435
      • ...The functions served by goal sketches resemble those of the System 2 reasoning described by Stanovich & West (2000) and Kahneman (2011), ...
    • Climate Decision-Making

      Ben Orlove,1 Rachael Shwom,2 Ezra Markowitz,3 and So-Min Cheong41School of International and Public Affairs and Earth Institute, Columbia University, New York, New York 10025, USA; email: [email protected]2Department of Human Ecology and Rutgers Energy Institute, Rutgers University, New Brunswick, New Jersey 08901, USA; email: [email protected]3Department of Environmental Conservation, University of Massachusetts Amherst, Amherst, Massachusetts 01002, USA; email: [email protected]4Department of Geography and Atmospheric Science, University of Kansas, Lawrence, Kansas 66045, USA; email: [email protected]
      Annual Review of Environment and Resources Vol. 45: 271 - 303
      • ...which differ from rational optimization of outcomes; the wide influence of this research was signaled by the awarding of the Nobel Prize in economics to the psychologist Daniel Kahneman in 2002 and by broad popularity of books on this topic in the following years (7, 8)....
      • ...involving faster and more emotional decision-making utilizing heuristics and biases (8)....
      • ...multi-criteria decision analysis has been used to help decision-makers balance competing goals of managing water resources under climate change and urbanization or developing energy policy (8, 30)....
    • Employer Decision Making

      Lauren A. RiveraDepartment of Management and Organizations, Kellogg School of Management, Northwestern University, Evanston, Illinois 60208, USA; email: [email protected]
      Annual Review of Sociology Vol. 46: 215 - 232
      • ...and environments—are central to the decisions they make (Castilla 2011, Fox & Spector 2000, Goldberg 2005, Kahneman 2011, Staw et al. 1994, Tsui & Gutek 1999)....
      • ...Factors in addition to perceived quality or organizational goals play vital roles in how people evaluate and select between alternatives (see Dijksterhuis 2010, Kahneman 2011)....
      • ...they are more likely to rely on stereotypes and other types of cognitive heuristics and less likely to make accurate decisions (Kahneman 2011)....
    • Self-Control and Crime: Beyond Gottfredson & Hirschi's Theory

      Callie H. BurtDepartment of Criminal Justice and Criminology and Center for Research on Interpersonal Violence, Georgia State University, Atlanta, Georgia 30303, USA; email: [email protected]
      Annual Review of Criminology Vol. 3: 43 - 73
      • ....8 Emotionally charged situations seem to alter or hijack our normal (cool) reasoning capacities (e.g., Kahneman 2011, Mischel et al. 1973)....
    • Judgment and Decision Making

      Baruch Fischhoff1 and Stephen B. Broomell21Department of Engineering and Public Policy, and Institute for Politics and Strategy, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213, USA; email: [email protected]2Department of Social and Decision Sciences, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213, USA; email: [email protected]
      Annual Review of Psychology Vol. 71: 331 - 355
      • ...once they have learned about the error from observing others’ behavior (Kahneman 2011, Kahneman & Klein 2009)....
    • Has Dynamic Programming Improved Decision Making?

      John RustDepartment of Economics, Georgetown University, Washington, DC 20057, USA; email: [email protected]
      Annual Review of Economics Vol. 11: 833 - 858
      • ...Kahneman 2011) as well as limited reasoning/computational capacity can cause us to make suboptimal choices, ...
    • Partisan Bias in Surveys

      John G. Bullock1 and Gabriel Lenz21Department of Political Science, Northwestern University, Evanston, Illinois 60208, USA; email: [email protected]2Department of Political Science, University of California, Berkeley, California 94720, USA; email: [email protected]
      Annual Review of Political Science Vol. 22: 325 - 342
      • ...rather than directional motives, may underpin many cognitive biases (Kahneman 2003; 2011, ...
    • Better Government, Better Science: The Promise of and Challenges Facing the Evidence-Informed Policy Movement

      Jake Bowers1 and Paul F. Testa21Department of Political Science, University of Illinois at Urbana-Champaign, Urbana, Illinois 61801, USA; email: [email protected]2Department of Political Science, Brown University, Providence, Rhode Island 02912, USA; email: [email protected]
      Annual Review of Political Science Vol. 22: 521 - 542
      • ...7Many of these concepts are often situated within more general dual-system theories of human cognition that distinguish between forms of cognition that are “fast” (System 1) and “slow” (System 2) (Stanovich & West 2000, Kahneman 2011)...
    • Positive Psychology: A Personal History

      Martin E.P. SeligmanPositive Psychology Center, University of Pennsylvania, Philadelphia, Pennsylvania 19104, USA; email: [email protected]

      Annual Review of Clinical Psychology Vol. 15: 1 - 23
      • ...In its modern cognitive incarnation, the elimination-of-errors school, led perhaps unwittingly by Danny Kahneman (2011), ...
    • Mechanisms of Sensory Discrimination: Insights from Drosophila Olfaction

      Lukas N. Groschner and Gero MiesenböckCentre for Neural Circuits and Behavior, University of Oxford, Oxford OX1 3SR, United Kingdom; email: [email protected]
      Annual Review of Biophysics Vol. 48: 209 - 229
      • ...The roles of these structures in odor discrimination bring to mind Kahneman's Systems 1 and 2 (72)....
    • Statistical Models of Key Components of Wildfire Risk

      Dexen D.Z. Xi,1 Stephen W. Taylor,2 Douglas G. Woolford,1 and C.B. Dean31Department of Statistical and Actuarial Sciences, University of Western Ontario, London, Ontario N6A 5B7, Canada; email: [email protected], [email protected]2Pacific Forestry Centre, Natural Resources Canada, Victoria, British Columbia V8Z 1M5, Canada; email: [email protected]3Department of Statistics and Actuarial Science, University of Waterloo, Waterloo, Ontario N2L 3G1, Canada; email: [email protected]
      Annual Review of Statistics and Its Application Vol. 6: 197 - 222
      • ...rational decision processes (e.g., Kahneman 2011) and have a healthy skepticism of models....
    • Perspectives of a Practitioner-Scientist on Organizational Psychology/Organizational Behavior

      Gary P. LathamRotman School of Management, University of Toronto, Toronto, Ontario M5S 3E6, Canada; email: [email protected]

      Annual Review of Organizational Psychology and Organizational Behavior Vol. 6: 1 - 16
      • ...The danger of deductive theory building, as noted by Kahneman (2011, ...
    • From Nudge to Culture and Back Again: Coalface Governance in the Regulated Organization

      Ruthanne Huising1 and Susan S. Silbey21Emlyon Business School, 69130 Écully, France; email: [email protected]2Department of Anthropology, Massachusetts Institute of Technology, Cambridge, Massachusetts 02142, USA; email: [email protected]
      Annual Review of Law and Social Science Vol. 14: 91 - 114
      • ... prize-winning psychological research and Kahneman's (2011) more recent extensions documenting the persistent nonrational biases of human decision making....
      • ...They are more common in what Kahneman (2011) calls system 1 or fast thinking, ...
    • A Life in Food: A Grain of Salt and Some Humble Pie

      Michael J. GibneyInstitute of Food and Health, University College Dublin, Belfield, Dublin 4, Ireland; email: [email protected]

      Annual Review of Nutrition Vol. 38: 1 - 16
      • ...The Nobel Laureate in economics Daniel Kahneman (19) is best known for his work on how we make decisions and form opinions....
    • Economics of Child Protection: Maltreatment, Foster Care, and Intimate Partner Violence

      Joseph J. Doyle, Jr.1,2 and Anna Aizer2,31Sloan School of Management, Massachusetts Institute of Technology, Cambridge, Massachusetts 02142, USA; email: [email protected]2National Bureau of Economic Research, Cambridge, Massachusetts 02138, USA3Department of Economics, Brown University, Providence, Rhode Island 02912, USA
      Annual Review of Economics Vol. 10: 87 - 108
      • ...The former might include what Kahneman (2011) describes as a two-tiered model of cognition: The first level is fast, ...
    • Offender Decision-Making in Criminology: Contributions from Behavioral Economics

      Greg Pogarsky,1 Sean Patrick Roche,2 and Justin T. Pickett11School of Criminal Justice, University at Albany-SUNY, Albany, New York 12222, USA; email: [email protected]2School of Criminal Justice, Texas State University, San Marcos, Texas 78666, USA
      Annual Review of Criminology Vol. 1: 379 - 400
      • ...—Kahneman 2011, pp. 274–75...
      • ... pioneered insights that led to Expected Utility Theory, which Kahneman (2011, ...
      • ...three works exemplify some more recent advancements (Dhami 2016, Kahneman 2011, Thaler 2015)....
      • ...One in particular, Thinking, Fast and Slow by Kahneman (2011), elaborates the dual-process nature of behavioral economics....
      • ...It provides constant and near instantaneous answers to the questions in daily life (Kahneman 2011)....
      • ...which then becomes the basis for a person's judgment or belief (Kahneman 2011)....
      • ...in turn making humans prone to systemic biases (Kahneman 2011, Thaler 2015)....
      • ...These types of shortcuts deal with inherently uncertain environments where expertise is difficult to gather (Kahneman 2011)....
      • ...Premised on evidence that the use of heuristics means “[p]eople overestimate the probabilities of unlikely events” (Kahneman 2011, ...
    • Decision-Making Processes in Social Contexts

      Elizabeth Bruch1 and Fred Feinberg21Department of Sociology and Complex Systems, University of Michigan, Ann Arbor, Michigan 48104; email: [email protected]2Ross School of Business and Department of Statistics, University of Michigan, Ann Arbor, Michigan 48109; email: [email protected]
      Annual Review of Sociology Vol. 43: 207 - 227
      • ...and another that is slow, analytical, deliberate, and verbal (Evans 2008, Kahneman 2011)....
    • Culture, Politics, and Economic Development

      Paul CollierBlavatnik School of Government, Oxford University, Oxford OX2 6GG, United Kingdom; email: [email protected]
      Annual Review of Political Science Vol. 20: 111 - 125
      • ...has primarily explored generic biases in decisions that could have arisen from evolutionary processes, such as fast thinking (Kahneman 2011), ...
    • Field Experiments in Organizations

      Dov EdenColler School of Management, Tel Aviv University, Tel Aviv 6997801, Israel; email: [email protected]
      Annual Review of Organizational Psychology and Organizational Behavior Vol. 4: 91 - 122
      • ...It is hard to refrain from causal thinking. Kahneman's (2011) System 1 thinking, ...
    • Decision Analysis for Management of Natural Hazards

      Michael Simpson,1 Rachel James,1 Jim W. Hall,1 Edoardo Borgomeo,1 Matthew C. Ives,1 Susana Almeida,2 Ashley Kingsborough,1 Theo Economou,3 David Stephenson,3 and Thorsten Wagener2,41Environmental Change Institute, University of Oxford, Oxford OX1 3QY, United Kingdom; email: [email protected], [email protected], [email protected], [email protected], [email protected], [email protected]2Department of Civil Engineering, University of Bristol, Bristol BS8 1TR, United Kingdom; email: [email protected], [email protected]3Department of Mathematics and Computer Science, University of Exeter, Exeter EX4 4QF, United Kingdom; email: [email protected], [email protected]4Cabot Institute, Royal Fort House, University of Bristol, Bristol BS8 1UJ, United Kingdom
      Annual Review of Environment and Resources Vol. 41: 489 - 516
      • ...Kahneman (8) has argued that prospect theory should not be used for normative decision making, ...
    • Preference Change in Competitive Political Environments

      James N. Druckman1 and Arthur Lupia21Department of Political Science, Northwestern University, Evanston, Illinois 60208; email: [email protected]2Department of Political Science, University of Michigan, Ann Arbor, Michigan 48109; email: [email protected]
      Annual Review of Political Science Vol. 19: 13 - 31
      • ...the role of science is obvious: Science is our best guide to developing factual understandings” (see also Kahneman 2011, ...
    • Charisma: An Ill-Defined and Ill-Measured Gift

      John Antonakis,1 Nicolas Bastardoz,1 Philippe Jacquart,2 and Boas Shamir3,1Faculty of Business and Economics, Department of Organizational Behavior, University of Lausanne, 1015 Lausanne, Switzerland; email: [email protected], [email protected]2EMLYON Business School, 69134 Ecully, France; email: [email protected]3Department of Sociology and Anthropology, The Hebrew University of Jerusalem, Israel 91905
      Annual Review of Organizational Psychology and Organizational Behavior Vol. 3: 293 - 319
      • ...assuming what successful cases have in common drives their success without having compared these cases to a control group (Denrell 2003)—or (b) regression to the mean (Kahneman 2011), ...
    • The Social Context of Decisions

      Richard P. LarrickFuqua School of Business, Duke University, Durham, North Carolina 27708; email: [email protected]
      Annual Review of Organizational Psychology and Organizational Behavior Vol. 3: 441 - 467
      • ...There has been an explosion of academic research on decision making in recent decades (Kahneman 2011, Thaler & Sunstein 2008)....
      • ...Behavioral decision research has identified numerous systematic limitations in rationality and has offered a rich understanding of the actual cognitive processes that guide decisions (Kahneman 2011)...
      • .... Kahneman (2011) summarized this view in the title of his best-selling book, ...
      • ...Tversky and Kahneman's great contribution was identifying a core set of cognitive processes that guide (and distort) decision making (see Kahneman 2011 for a review)....
      • ...Beginning with Simon (1955) through to the present (Kahneman 2011), a deep understanding has emerged of how individual decision makers are not rational but guided by systematic cognitive tendencies....
    • The Nonconscious at Work

      Michael G. Pratt and Eliana CrosinaCarroll School of Management, Boston College, Chestnut Hill, Massachusetts 02467; email: [email protected], [email protected]
      Annual Review of Organizational Psychology and Organizational Behavior Vol. 3: 321 - 347
      • ...p. 710). Kahneman (2011) argues that this approach delineates between two core processes of thought: automatic and controlled, ...
      • ...with little or no effort and no sense of voluntary control,” whereas System 2 “allocates attention to the effortful mental activities that demand it, including complex computations” (Kahneman 2011, ...
    • Stumbling Toward a Social Psychology of Organizations: An Autobiographical Look at the Direction of Organizational Research

      Barry M. StawHaas School of Business, University of California, Berkeley, Berkeley, California 94720; email: [email protected]

      Annual Review of Organizational Psychology and Organizational Behavior Vol. 3: 1 - 19
      • Making Healthy Choices Easier: Regulation versus Nudging

        Pelle Guldborg Hansen,1,2 Laurits Rohden Skov,3 and Katrine Lund Skov41Communication, Business and Information Technology,2Center for Science, Society and Policy, Roskilde University, 4000 Roskilde, Denmark; email: [email protected]3Department of Development and Planning, Aalborg University, 9100 Aalborg, Denmark; email: [email protected]4Danish Nudging Network, 1208 København K, Denmark; email: [email protected]
        Annual Review of Public Health Vol. 37: 237 - 251
        • ... as made accessible to the wider public by Kahneman's (31) dual-system theory presented in his book, ...
      • The Council of Psychological Advisers

        Cass R. SunsteinHarvard Law School, Harvard University, Cambridge, Massachusetts 02138; email: [email protected]
        Annual Review of Psychology Vol. 67: 713 - 737
        • ...reducing their own well-being in the process (Kahneman 2011, Thaler & Sunstein 2008)....
      • Evidence-Based Practice: The Psychology of EBP Implementation

        Denise M. Rousseau1 and Brian C. Gunia21Heinz College of Public Policy, Information, and Management and Tepper School of Business, Carnegie Mellon University, Pittsburgh, Pennsylvania 15213; email: [email protected]2Carey Business School, Johns Hopkins University, Baltimore, Maryland 21202-1099; email: [email protected]
        Annual Review of Psychology Vol. 67: 667 - 692
        • ...One research stream substantiates the fallibility of experience-based decisions due to cognitive biases and processing limitations—factors that even sustained practice cannot easily overcome (Dawes 2008, Kahneman 2011)....
      • Behavioral Finance

        David HirshleiferMerage School of Business, University of California, Irvine, California 92697; email: [email protected]
        Annual Review of Financial Economics Vol. 7: 133 - 159
        • ...more effortful system monitors and revises such judgments as time and circumstances permit (Stanovich 1999, Kahneman 2011)....
        • ...I refer to the fast process as the intuitive system and the slow process as the reasoning system. Kahneman (2011) describes human thinking as largely intuitive and heavily influenced by the associations that are triggered by the presentation of a decision problem....
      • Inclusive Wealth as a Metric of Sustainable Development

        Stephen Polasky,1,2, Benjamin Bryant,3 Peter Hawthorne,2 Justin Johnson,2 Bonnie Keeler,2 and Derric Pennington2,41Department of Applied Economics,2Natural Capital Project, Institute on the Environment, University of Minnesota, St. Paul, Minnesota 55108; email: [email protected], [email protected], [email protected], [email protected]3Natural Capital Project, Stanford University, Stanford, California 94305; email: [email protected]4World Wildlife Fund, Washington, DC 20037; email; [email protected]
        Annual Review of Environment and Resources Vol. 40: 445 - 466
        • ...Many empirical studies have found systematic deviations between the type of rational agent assumed in economic models and the often seemingly irrational behavior of real people (77...
      • Transforming Consumption: From Decoupling, to Behavior Change, to System Changes for Sustainable Consumption

        Dara O'Rourke1 and Niklas Lollo21Department of Environmental Science, Policy, and Management,2Energy and Resources Group, University of California, Berkeley, Berkeley, California, 94720; email: [email protected]
        Annual Review of Environment and Resources Vol. 40: 233 - 259
        • ...A now well accepted conclusion of this research (93, 94) is that individuals are not fully rational actors (partly explaining the ineffectiveness of information provision)....
      • Linguistic Relativity from Reference to Agency

        N.J. EnfieldThe University of Sydney, Department of Linguistics, NSW 2006, Australia; email: [email protected]Max Planck Institute for Psycholinguistics, 6500 AH Nijmegen, The Netherlands
        Annual Review of Anthropology Vol. 44: 207 - 224
        • ...; compare Gigerenzer 2007, Kahneman 2011): Do not waste your time studying all the options; simply settle on the first solution that is good enough for current purposes and stop the search....
      • The Brain's Default Mode Network

        Marcus E. RaichleWashington University School of Medicine, St. Louis, Missouri 63110; email: [email protected]
        Annual Review of Neuroscience Vol. 38: 433 - 447
        • ...These opposing forces are captured nicely in the book by Daniel Kahneman, Thinking, Fast and Slow (Kahneman 2011)....
      • Organizational Routines as Patterns of Action: Implications for Organizational Behavior

        Brian T. Pentland1 and Thorvald Hærem21Eli Broad College of Business, Michigan State University, East Lansing, Michigan 48824; email: [email protected]2Department of Leadership and Organizational Behaviour, BI Norwegian Business School, NO-0442 Oslo, Norway; email: [email protected]
        Annual Review of Organizational Psychology and Organizational Behavior Vol. 2: 465 - 487
        • ...in which the paradigmatic research design includes copresent human individuals engaged in a single decision (e.g., Kahneman 2011, Plous 1993)....
        • ...we turn to concepts from behavioral decision making (Kahneman 2011, Plous 1993, Simon 1959, Winter 2013)....
        • ...Dual-process models hold that intuition and analysis are parallel and interactive modes of information processing that are served by separate cognitive systems, System 1 and System 2 (Kahneman 2011, Stanovich & West 2000)....
        • ...The behavioral theory of the firm (Cyert & March 1963) and theories of behavioral decision making (Kahneman 2011) are, ...
        • ...but the behavioral decision research paradigm focuses on single decisions taken in isolation from other actions or decisions (Bromiley 2010, Kahneman 2011, Kahneman & Klein 2009, Sleesman et al. 2012)....
      • The Evolutionary Roots of Human Decision Making

        Laurie R. Santos and Alexandra G. RosatiDepartment of Psychology, Yale University, New Haven, Connecticut 06511; email: [email protected]
        Annual Review of Psychology Vol. 66: 321 - 347
        • ...we consistently attend too much to irrelevant information (see reviews in Kahneman 2011), ...
        • ...Decades of research in judgment and decision making have revealed that human choices are routinely subject to framing: We tend to view choice options not in absolute terms but rather relative to salient reference points (for a review, see Kahneman 2011)....
        • ...capuchins exhibited qualitatively similar framing effects as human tested in similar framing studies (Kahneman 2011, Kahneman & Tversky 1979, Tversky & Kahneman 1981)....
      • Consumer Acceptance of New Food Technologies: Causes and Roots of Controversies

        Jayson L. Lusk,1 Jutta Roosen,2 and Andrea Bieberstein21Department of Agricultural Economics, Oklahoma State University, Stillwater, Oklahoma 740782TUM School of Management, Technische Universität München, 85350 Freising-Weihenstephan, Germany; email: [email protected]
        Annual Review of Resource Economics Vol. 6: 381 - 405
        • ... and Kahneman (2011) discuss research surrounding the affect heuristic and the risk-as-feeling hypothesis....
        • ...When talking about the heuristic, Kahneman (2011, p. 138) argues that “[t]he world in our heads is not a precise replica of reality; our expectations about the frequency of events are distorted by the prevalence and emotional intensity of the messages to which we are exposed.” Media can frame food technologies by (a) emotionalizing an issue and (b) repetitive messaging, ...
        • ...making the issue readily available in people’s memory (i.e., activating the availability heuristic). Kahneman (2011, ...
      • Making Sense of Culture

        Orlando PattersonDepartment of Sociology, Harvard University, Cambridge, Massachusetts 02138; email: [email protected]

        Annual Review of Sociology Vol. 40: 1 - 30
        • ...and meaning in human actions and interactions and meet certain core social motives such as belonging and self-enhancement without imposing undue burden on the limited and chronically “lazy” (Kahneman 2011, ...
        • ...and classes we use to make sense of reality and are one of the most basic features of automatic cognitive processing (Kahneman 2011, ...
        • ...The first is the provision of as much possible information with the least possible cognitive effort: “[T]he perceived world comes as structured information rather than as arbitrary or unpredictable attributes” (Rosch 1978, pp. 28–30; Kahneman 2011, ...
        • ...although they can also mislead and misjudge (Pinker 1997, pp. 306–13; Kahneman 2011, ...
        • ...Our capacity to categorize is foundational to the basic elements of cultural knowledge: schemata and mental models (see, e.g., D'Andrade & Strauss 1992; D'Andrade 1995; DiMaggio 1997; Kahneman 2011, ...
      • Emotion and Decision Making: Multiple Modulatory Neural Circuits

        Elizabeth A. Phelps,1,2,3 Karolina M. Lempert,1 and Peter Sokol-Hessner1,21Department of Psychology,2Center for Neural Science, New York University, New York, NY 10003;3Nathan Kline Institute, Orangeburg, New York, NY 10963; email: [email protected], [email protected], [email protected]
        Annual Review of Neuroscience Vol. 37: 263 - 287
        • ...with emotion as one of the factors contributing to the more automatic, less deliberative system 1 (Kahneman 2011)....
        • ...The operations of System 2 are often associated with the subjective experience of agency, choice, and concentration” (Kahneman 2011, ...
        • ...The view that value and emotion are inherently intertwined is more common among psychologists and neuroscientists (e.g., Rolls & Grabenhorst 2008) than economists (e.g., Kahneman 2011), ...
      • Actionable Knowledge for Environmental Decision Making: Broadening the Usability of Climate Science

        Christine J. Kirchhoff,1 Maria Carmen Lemos,1 and Suraje Dessai21School of Natural Resources and Environment, University of Michigan, Ann Arbor, Michigan 48109-1041; email: [email protected], [email protected]2Sustainability Research Institute and ESRC Centre for Climate Change Economics and Policy, School of Earth and Environment, University of Leeds, Leeds LS2 9JT, United Kingdom; email: [email protected]
        Annual Review of Environment and Resources Vol. 38: 393 - 414
        • ...with attention and awareness of rules such as logic and probabilities) or experientially (fast and relating to emotion and experiences and learning from them) affect their perception of risk and influence their use of information (109)....
      • The Behavioral Economics of Health and Health Care

        Thomas RiceDepartment of Health Policy and Management, Fielding School of Public Health, University of California, Los Angeles, California 90095-1772; email: [email protected]
        Annual Review of Public Health Vol. 34: 431 - 447
        • ...An excellent and up-to-date summary and synthesis of research that forms the core of behavioral economics can be found in Kahneman (25)....
        • ...The phenomenon is illustrated by the following experiment, as reported by Kahneman (25)....
        • ...the price goes up, and when they buy stock, it goes down (25)....
      • Law, Environment, and the “Nondismal” Social Sciences

        William Boyd,1 Douglas A. Kysar,2 and Jeffrey J. Rachlinski31University of Colorado Law School, Boulder, Colorado 80309; email: [email protected]2Yale Law School, New Haven, Connecticut 06511; email: [email protected]3Cornell University Law School, Ithaca, New York 14853; email: [email protected]
        Annual Review of Law and Social Science Vol. 8: 183 - 211
        • ...Kahneman (2011) has argued that people generally rely on two systems of reasoning in making decisions—an intuitive system that is dominated by heuristics and emotion and a rational system that produces judgments that are largely consistent with rational choice....
      • Payments for Environmental Services: Evolution Toward Efficient and Fair Incentives for Multifunctional Landscapes

        Meine van Noordwijk,1 Beria Leimona,1 Rohit Jindal,2 Grace B. Villamor,1,3 Mamta Vardhan,4 Sara Namirembe,5 Delia Catacutan,6 John Kerr,7 Peter A. Minang,5 and Thomas P. Tomich81World Agroforestry Centre (ICRAF), Bogor 16880, Indonesia; email: [email protected], [email protected]2Department of Resource Economics and Environmental Sociology, University of Alberta, Edmonton, Alberta, Canada T6G 2H1; email: [email protected]3Center for Development Research (ZEF), University of Bonn, Germany 53113; email: [email protected]4Institute for Sustainable Energy, Environment and Economy, University of Calgary, Calgary, Alberta, Canada T2N 1N4; email: [email protected]5World Agroforestry Centre (ICRAF), Nairobi 00100, Kenya; email: [email protected], [email protected]6World Agroforestry Centre (ICRAF), Hanoi, Vietnam; email: [email protected]7Department of Community, Agriculture, Recreation and Resource Studies, Michigan State University, East Lansing, Michigan 48824; email: [email protected]8Agricultural Sustainability Institute, University of California, Davis, California 95616-8523; email: [email protected]
        Annual Review of Environment and Resources Vol. 37: 389 - 420
        • ...direct “system 1” that seeks immediate rewards (9) and dominated in our hunter-gatherer history....
        • ...complementing the system 1 and system 2 functions, which had much more time to evolve (9)....
        • ... interact with three subsystems of the human brain [system 1 and system 2 of Kahneman (9) plus a system 3 shaping and responding to social norms], ...
        • ...As discussed by Kahneman (9), current understanding of human decision making on the picoeconomic to microeconomic interface across the intuitive, ...

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        Amani M. Nuru-Jeter,1,2 Elizabeth K. Michaels,2 Marilyn D. Thomas,2 Alexis N. Reeves,2 Roland J. Thorpe Jr.,3 and Thomas A. LaVeist41Division of Community Health Sciences, School of Public Health, University of California, Berkeley, California 94720, USA; email: [email protected]2Division of Epidemiology, School of Public Health, University of California, Berkeley, California 94720, USA; email: [email protected], [email protected], [email protected], [email protected]3Department of Health, Behavior, and Society, Bloomberg School of Public Health, Johns Hopkins University, Baltimore, Maryland 21205, USA; email: [email protected]4Department of Health Policy and Management, Milken Institute School of Public Health, George Washington University, Washington, DC 20052, USA; email: [email protected]
        Annual Review of Public Health Vol. 39: 169 - 188
        • ...social epidemiologists often conceptualize and model race and/or SEP as primary exposures (20, 41, 50, 51, 81, 95, 103, 112)....
        • ...Studies often statistically adjust for SEP to isolate the unique (i.e., unconfounded) effect of race on a given health outcome (12, 20, 41, 42, 50, 51, 59, 64, 81, 103, 112, 118)....
        • ...we turn our attention to the more common approach of modeling the unique effect of race (14, 20, 41, 42, 50, 51, 59, 64, 81, 103, 112, 117) while adjusting for SEP from the perspective of two common strategies: mediation and moderation....

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        Alexander N. Ortega,1 Hector P. Rodriguez,2 and Arturo Vargas Bustamante11Department of Health Policy and Management, Fielding School of Public Health, University of California, Los Angeles, California 90095-1772; email: [email protected], [email protected]2Division of Health Policy and Management, School of Public Health, University of California, Berkeley, California 94720-7360; email: [email protected]
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        • ...the ACA has started to provide affordable health insurance to millions of uninsured individuals (54, 84...
        • ...Recent analyses of the expansion of health insurance coverage in states that were among the first to implement their own marketplaces suggest that reducing the number of people who were uninsured also reduced mortality and improved health status among those who had previously been uninsured (84...

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        Miya L. Barnett,1 Anna S. Lau,2 and Jeanne Miranda31Department of Counseling, Clinical, & School Psychology, University of California, Santa Barbara, Santa Barbara, California 93106, USA; email: [email protected]2Department of Psychology, University of California, Los Angeles, Los Angeles, California 90095, USA; email: [email protected]3Department of Psychiatry and Biobehavioral Sciences, University of California, Los Angeles, Los Angeles, California 90095, USA; email: [email protected]
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      • Commentary: Increasing the Connectivity Between Implementation Science and Public Health: Advancing Methodology, Evidence Integration, and Sustainability

        David A. ChambersDivision of Cancer Control and Population Sciences, National Cancer Institute, Rockville, Maryland 20850, USA; email: [email protected]
        Annual Review of Public Health Vol. 39: 1 - 4
        • ...The plethora of conceptual models (11), implementation strategies (8), and advances in measurement (9)...
      • An Overview of Research and Evaluation Designs for Dissemination and Implementation

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        • ...and this may impact the quality of care Latinos receive and their experiences with such care (109, 139)....
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        Stanley Sue,1 Nolan Zane,1 Gordon C. Nagayama Hall,2 and Lauren K. Berger11Department of Psychology, University of California, Davis, California 95616; email: [email protected], [email protected], [email protected]2Department of Psychology, University of Oregon, Eugene, Oregon 97403; email: [email protected]
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        • ...as well as the nationally publicized studies regarding cultural bias in health care decision making and recommendations (Schulman et al. 1999)....
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        • ...home mortgages (Turner & Skidmore 1999), the provision of medical care (Schulman et al. 1999), ...
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        Paula BravemanCenter on Social Disparities in Health, University of California, San Francisco, San Francisco, California 94143-0900; email: [email protected]
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        • ...and some recent research on gender disparities in health (78) or health care (5, 8, 21, 53, 91)....
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        Vickie M. Mays,1 Ninez A. Ponce,2 Donna L. Washington,3 and Susan D. Cochran41Department of Psychology, University of California, Los Angeles, Box 951563, Los Angeles, California 90095-1563; email: [email protected] 2Department of Health Services, School of Public Health, University of California, Los Angeles, Los Angeles, California 90095-1772; email: [email protected] 3Department of Medicine, Veterans Affairs, Greater Los Angeles Healthcare System, 11301 Wilshire Boulevard, 111G, Room 3242, Los Angeles, California 90073; email: [email protected] 4Department of Epidemiology, School of Public Health, University of California, Los Angeles, California 90095-1772; email: [email protected]
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        • ...a patient's race/ethnicity has been shown to influence doctor-patient communication, recommendations for cardiac catheterization, and intensity of hospital services (23, 107, 134)....
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        Thomas Lumley, Paula Diehr, Scott Emerson, and Lu ChenDepartment of Biostatistics, University of Washington, Box 357232, Seattle, Washington 98195; e-mail: [email protected]
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        • ...Prostate cancer is one of the most commonly diagnosed cancers in men worldwide (136)....
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        Bhuminder Singh1 and Robert J. Coffey1,21Departments of Medicine and Cell and Developmental Biology, Vanderbilt University Medical Center, Nashville, Tennessee 37232; email: [email protected], [email protected]2Department of Veteran Affairs Medical Center, Nashville, Tennessee 37232
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        Rene Loewenson and Sarah SimpsonTraining and Research Support Centre, United Kingdom; email: [email protected] EquiACT, France; email: [email protected]
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        • ...involves effective organization and use and sharing of information for ongoing improvement (35, 44, 45, 51, 55, 59, 65, 69, 97, 119)....
        • ...PC coordination of referral to secondary care and other services is argued to support the continuity of care needed to manage chronic conditions (65, 97, 112)....
      • The Relevance of the Affordable Care Act for Improving Mental Health Care

        David Mechanic1 and Mark Olfson21Institute for Health, Health Care Policy and Aging Research, Rutgers, The State University of New Jersey, New Brunswick, New Jersey 08901; email: [email protected]2Department of Psychiatry, Columbia University/New York State Psychiatric Institute, New York, New York 10032; email: [email protected]
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        • ...The basic concepts underlying the PCMH derive from decades of work on the effective implementation of primary care (Davis et al. 2011, Starfield 1998, Starfield et al. 2005)....
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        Roger Strasser,1 Sophia M. Kam,2 and Sophie M. Regalado11Northern Ontario School of Medicine, Sudbury and Thunder Bay, Ontario, Canada; email: [email protected]2School of Rural and Northern Health, Laurentian University, Sudbury, ON P3E 2C6 Canada
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        • ...Health systems that adopt primary health care approaches experience better overall population health (86, 87), ...
        • ...Health systems that adopt primary health care approaches experience better overall population health (86, 87), fewer health inequalities (24, 87), ...
        • ...Starfield and colleagues (87) identify six ways in which primary health care is beneficial....
        • ...Starfield and colleagues (87) generalize from international comparisons based primarily on OECD countries, ...
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        Kurt C. Stange,1,2 Rebecca S. Etz,3 Heidi Gullett,1 Sarah A. Sweeney,1,4 William L. Miller,5 Carlos Roberto Jaén,6 Benjamin F. Crabtree,7 Paul A. Nutting,8 and Russell E. Glasgow91Department of Family Medicine and Community Health,2Department of Epidemiology and Biostatistics, Department of Sociology, Case Comprehensive Cancer Center, Case Western Reserve University School of Medicine, Cleveland, Ohio 44106-3069; email: [email protected], [email protected], [email protected]3Department of Family Medicine and Population Health, Ambulatory Care Outcomes Research Network (ACORN), Virginia Commonwealth University Medical Center, Richmond, Virginia 23298; email: [email protected]4University Hospitals of Cleveland, Cleveland, Ohio 441065Department of Family Medicine, Lehigh Valley Health Network, Allentown, Pennsylvania 18105; email: [email protected]6Departments of Family and Community Medicine Family, Epidemiology and Biostatistics, and School of Public Health, University of Texas Health Science Center, San Antonio, Texas 78229; email: [email protected]7Department of Family Medicine and Community Health, Rutgers Robert Wood Johnson Medical School, Somerset, New Jersey 08873; email: [email protected]8Center for Research Strategies, Department of Family Medicine, University of Colorado Health Sciences Center, Aurora, Colorado 80045; email: [email protected]9Implementation Science Team, Division of Cancer Control and Population Sciences, National Cancer Institute, Department of Family Medicine, and the Colorado Health Outcomes Program, University of Colorado School of Medicine, Aurora, Colorado 80045; email: [email protected]
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        • ... so that it can deliver on its promise to heal and develop the health of individuals, families, and communities (141)....
        • ...Health care systems based on primary care have better population health (82, 140, 141), ...
        • ...Health care systems based on primary care have better population health (82, 140, 141), less inequality (25, 141), ...
        • ...The tenets of primary care.Despite widespread agreement on the basic tenets of primary care (see Table 1) (35, 137, 141), ...
      • Healthcare Systems in Comparative Perspective: Classification, Convergence, Institutions, Inequalities, and Five Missed Turns

        Jason Beckfield,1 Sigrun Olafsdottir,2 and Benjamin Sosnaud11Department of Sociology, Harvard University, Cambridge, Massachusetts 02138; email: [email protected], [email protected]2Department of Sociology, Boston University, Boston, Massachusetts 02215; email: [email protected]
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        • ...One exception is Starfield et al. (2005), who identify primary care as equality enhancing, ...
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        • ...much is known about the equity effects of different types of health systems—in particular, the benefits of primary care–oriented health systems (89, 92)....
        • ...Provision of greater primary care resources has a larger effect on reducing mortality in more socially disadvantaged areas (92)....
        • ...comprehensiveness, and coordination of care—are especially beneficial to disadvantaged populations (92)....
        • ...Each of these functions makes its own contribution to greater effectiveness and equity; together they provide a basis for a health system geared to better overall health and better distribution of health across population subgroups (92)....
        • ...Publicly supported facilities and public insurance have been found superior to private ones in reducing or eliminating inequities (evidence summarized in 92)....

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        Zubaidah Nor Hanipah1 and Philip R. Schauer21Department of Surgery, Faculty of Medicine and Health Sciences, University Putra Malaysia, Selangor 43400, Malaysia; email: [email protected]2Bariatric and Metabolic Institute, Cleveland Clinic, Cleveland, Ohio 44195, USA; email: [email protected]
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        • ...only 50% of patients on medication for T2D successfully achieved the American Diabetes Association–recommended glycemic targets (HbA1c < 7%); less than 20% met all three targets of medical therapy (HbA1c ≤ 7.0, LDL-C ≤ 100, blood pressure < 130/80 mm Hg) (16)....

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        LaFleur Stephens-DouganDepartment of Politics, Princeton University, Princeton, New Jersey 08544, USA; email: [email protected]
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        • ...became closely linked to people's attitudes about race once Obama had taken a visible position on those issues (Tesler 2012)....
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        Katherine CramerDepartment of Political Science, University of Wisconsin–Madison, Madison, Wisconsin 53706, USA; email: [email protected]
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        • ...These include evaluations of and support for political figures, including Obama (Tesler & Sears 2010, Tesler 2016...
        • ...have made it clear that “[i]mplicit bias against African Americans is pervasive in American society,” but, as Tesler (2016, ...
        • ...Studies of the effect of implicit racial bias in the 2008 election using the best available data suggest little to no impact on whites’ votes (Tesler 2016, ...
        • ...despite some early evidence to that effect (Goldman & Mutz 2014; Tesler 2016, ...
        • ...Tesler (2016) demonstrates the increased impact of racism on a wide range of opinions in the age of Obama, ...
        • ...The fact that Obama's presence elevated the role of racism in evaluations of even his dog underscores what Tesler (2016)...
        • ...This theory holds that “cues that connect racialized public figures to specific issues and political evaluations are expected to activate racial considerations in mass opinion much the way that code words and other subtle racial cues have linked African Americans with political evaluations in prior research” (Tesler 2016, ...
        • ...The presence of an African-American president appears to have especially heightened the role of racism in public opinion in the realm of health care, Obama's signature policy initiative (Henderson & Hillygus 2011; Tesler 2012b...
        • ...Obama's signature policy initiative (Henderson & Hillygus 2011; Tesler 2012b; Lanford & Quadagno 2016; Tesler 2016, ...
        • ...We can see a similar move in the extension of Tesler's (2012a,b, 2016)...
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        Christopher Sebastian Parker1 and Christopher C. Towler21Department of Political Science, University of Washington, Seattle, Washington 98195, USA; email: [email protected]2Department of Political Science, California State University, Sacramento, California 95819, USA; email: [email protected]
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        • ...and do not merit policies designed to help the black community overcome barriers associated with discrimination (e.g., Bobo & Kluegel 1993, Tesler 2012)....
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        • ...including the Affordable Care Act, which would benefit a large proportion of whites (116)....
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        • ...A robust public opinion literature exploits some variant of the “exposure to a racial signal” design to estimate causal effects of race (Gilens 1996, Huber & Lapinski 2006, Miller & Krosnick 2000, Tesler 2012, White 2007)...

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      • Figures
      • Tables
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      • Table 1  -Racial and ethnic disparities and improvement in these disparities for Medicare Part C, 2006–2012
      • Figures
      • Tables
      image

      Figure 1  Adults ages 18–64 who were uninsured at the time of interview, by race/ethnicity, 2010–2014. Figure from the AHRQ 2014 National Healthcare Quality and Disparities Report (2).

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      ...racial and ethnic disparities in insurance coverage have declined appreciably (Figure 1). ...

      image

      Figure 2  Number and percentage of quality measures for which members of selected groups experienced better, same, or worse quality of care compared with the reference group. Abbreviation: AI/AN, American Indian/Alaska Native. Figure from the AHRQ 2014 National Healthcare Quality and Disparities Report (2).

      Download Full-ResolutionDownload PPT

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      ...32%, and 20% of measures showing worse care, respectively) (Figure 2)...

      image

      Figure 3  Number and percentage of quality measures for which disparities related to race, ethnicity, and income were improving, not changing, or worsening through 2014. Abbreviation: AI/AN, American Indian/Alaska Native. Figure from the AHRQ 2014 National Healthcare Quality and Disparities Report (2).

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      ...and 20% of measures showing worse care, respectively) (Figure 2). Figure 3 shows changes over time....

      • Figures
      • Tables

      Table 1  Racial and ethnic disparities and improvement in these disparities for Medicare Part C, 2006–2012

      ProgramMeasureDisparity?Improving?
      Part C HEDISBreast cancer screening, women 52–69YesYes
      Part C HEDISColorectal cancer screeningYesYes
      Part C HEDISCholesterol screening for patients with heart diseaseNoNA
      Part C HEDISCholesterol screening for patients with diabetesNoNA
      Part C HEDISGlaucoma testingYesYes
      Part C HEDISAdults' access to prevent/ambulatory health services (65+)YesYes
      Part C HEDISAdult BMI assessmentNoNA
      Part C HEDISOsteoporosis management in women who had a fractureYesYes
      Part C HEDISEye exam to check for damage from diabetesYesYes
      Part C HEDISKidney function testing for members with diabetesYesYes
      Part C HEDISPlan members with diabetes whose blood sugar is under controlYesYes
      Part C HEDISPlan members with diabetes whose cholesterol is under controlYesYes
      Part C HEDISControlling blood pressureYesYes
      Part C HEDISRheumatoid arthritis managementYesYes
      Part C HOSImproving bladder controlYesNo
      Part C HOSImproving or maintaining mental healthNoNA
      Part C HOSMonitoring physical activityNoNA
      Part C HOSOsteoporosis testing in older womenYesNo
      Part C HOSImproving or maintaining physical healthYesYes
      Part C HOSReducing the risk of fallingNoNA
      MA CAHPSAnnual flu vaccineYesYes
      MA CAHPSCustomer serviceYesNo
      MA CAHPSEase of getting needed care and seeing specialistsYesNo
      MA CAHPSGetting appointments and care quicklyYesNo
      MA CAHPSMembers' Overall Rating of Health PlanNoNA
      MA CAHPSOverall Rating of Health Care QualityNoNA
      MA CAHPSPneumonia VaccineYesYes

      Abbreviations: CAHPS, Consumer Assessment of Healthcare Providers and Systems; HEDIS, Healthcare Effectiveness Data Information and Set; HOS, Health Outcomes Survey; MA, Medicare Advantage; NA, not applicable (for measures where no initial disparity was identified, no assessment of improvement is possible).

      Data from the 2015 National Impact Assessment of Quality Measures Report (31).

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