1932

Abstract

In this review, we conceptualize teamwork as the linchpin driving safety performance throughout an organization. Safety is promoted by teams through various mechanisms that interact in a complex and dynamic process. We press pause on this dynamic process to organize a discussion highlighting the critical role played by teamwork factors in the engagement of safe and unsafe behavior, identifying five team-level emergent states that enable effective teamwork and safety: psychological safety, team trust, collective efficacy, shared mental models, and situation awareness. Additionally, we consider foundational conditions that support team-driven safety, the development of safety culture, and the importance of team safety climate in shaping performance. We discuss leveraging teams to generate safety and identify directions for future research investigating the relationship between teamwork and safety. Overall, we submit that researchers and practitioners would benefit from taking a systems perspective of safety by integrating principles of team science to better understand and promote safety in organizations.

Loading

Article metrics loading...

/content/journals/10.1146/annurev-orgpsych-012119-045411
2020-01-21
2024-03-29
Loading full text...

Full text loading...

/deliver/fulltext/orgpsych/7/1/annurev-orgpsych-012119-045411.html?itemId=/content/journals/10.1146/annurev-orgpsych-012119-045411&mimeType=html&fmt=ahah

Literature Cited

  1. Alonso A, Baker D, Day R, Holtzman A, King H et al. 2006. Reducing medical error in the military health system: How can team training help?. Hum. Resour. Manag. Rev. 16396–415
  2. Alsamadani R, Hallowell M, Javernick-Will AN 2013. Measuring and modelling safety communication in small work crews in the US using social network analysis. Constr. Manag. Econ. 31568–79
  3. Ayenew AA, Gracia FJ, Toderi S 2015. Linking trust to safety performance in nuclear power plants: the mediating role of team learning. CLEAR Int. J. Res. Manag. Sci. Technol. 5101–14
  4. Baker DP, Day R, Salas E 2006. Teamwork as an essential component of high‐reliability organizations. Health Serv. Res. 411576–98
  5. Bandura A. 1997. Editorial: the anatomy of stages of change. Am. J. Health Promot. 128–10
  6. Bell ST, Brown SG, Colaneri A, Outland N 2018. Team composition and the ABCs of teamwork. Am. Psychol. 73349–62
  7. Bell ST, Fisher DM, Brown SG, Mann KE 2016. An approach for conducting actionable research with extreme teams. J. Manag. 442740–65
  8. Benishek LE, Gregory ME, Hodges K, Newell M, Hughes AM et al. 2016. Bringing the science of team training to school-based teams. Theor. Prac. 552112–19
  9. Beus JM, Dhanani LY, McCord MA 2015. A meta-analysis of personality and workplace safety: addressing unanswered questions. J. Appl. Psychol. 100481–98
  10. Beus JM, Payne SC, Arthur W Jr., Muñoz GJ 2019. The development and validation of a cross-industry safety climate measure: resolving conceptual and operational issues. J. Manag. 451987–2013
  11. Bisbey TM, Kilcullen MP, Thomas EJ, Ottosen MJ, Tsao K, Salas E 2019a. Safety culture: an integration of existing models and a framework for understanding its development. Hum. Factors. In press. https://doi.org/10.1177/0018720819868878
    [Crossref]
  12. Bisbey TM, Reyes DL, Traylor AM, Salas E 2019b. Teams of psychologists helping teams: the evolution of the science of team training. Am. Psychol. 74278–89
  13. Blume BD, Ford JK, Baldwin TT, Huang JL 2010. Transfer of training: a meta-analytic review. J. Manag. 361065–105
  14. Borman WC, Motowidlo SJ. 1993. Expanding the criterion domain to include elements of contextual performance. Personnel Selection in Organizations N Schmitt, WC Borman 71–98 San Francisco: Jossey-Bass
  15. Brady PW, Muething S, Kotagal U, Ashby M, Gallagher R et al. 2013. Improving situation awareness to reduce unrecognized clinical deterioration and serious safety events. Pediatrics 1311e298–308
  16. Breuer C, Hüffmeier J, Hertel G 2016. Does trust matter more in virtual teams? A meta-analysis of trust and team effectiveness considering virtuality and documentation as moderators. J. Appl. Psychol. 1011151–77
  17. Brock D, Abu-Rish E, Chiu CR, Hammer D, Wilson S et al. 2013. Interprofessional education in team communication: working together to improve patient safety. BMJ Qual. Saf. 22414–23
  18. Brown ME, Treviño LK, Harrison DA 2005. Ethical leadership: a social learning perspective for construct development and testing. Organ. Behav. Hum. Decis. Process. 97117–34
  19. Burke MJ, Sarpy SA, Smith-Crowe K, Chan-Serafin S, Salvador RO, Islam G 2006. Relative effectiveness of worker safety and health training methods. Am. J. Public Health 96315–24
  20. Burt CD, Chmiel N, Hayes P 2009. Implications of turnover and trust for safety attitudes and behaviour in work teams. Saf. Sci. 471002–6
  21. Burtscher MJ, Manser T. 2012. Team mental models and their potential to improve teamwork and safety: a review and implications for future research in healthcare. Saf. Sci. 501344–54
  22. Burtscher MJ, Wacker J, Grote G, Manser T 2010. Managing nonroutine events in anesthesia: the role of adaptive coordination. Hum. Factors 52282–94
  23. Cannon-Bowers JA, Salas E. 1998. Individual and team decision making under stress: theoretical underpinnings. Making Decisions Under Stress: Implications for Individual and Team Training JA Cannon-Bowers, E Salas 17–38 Washington, DC: APA
  24. Cannon-Bowers JA, Salas E, Converse S 1993. Shared mental models in expert team decision making. Individual and Group Decision Making: Current Directions NJ Castellan 221–46 Hillsdale, NJ: Erlbaum
  25. Cascio WF, Montealegre R. 2016. How technology is changing work and organizations. Annu. Rev. Organ. Psychol. Organ. Behav. 3349–75
  26. Catchpole K, Sellers R, Goldman A, McCulloch P, Hignett S 2010. Patient handovers within the hospital: translating knowledge from motor racing to healthcare. BMJ Qual. Saf. 19318–22
  27. Cellier JM, Eyrolle H, Mariné C 1997. Expertise in dynamic environments. Ergonomics 4028–50
  28. Christian MS, Bradley JC, Wallace JC, Burke MJ 2009. Workplace safety: a meta-analysis of the roles of person and situation factors. J. Appl. Psychol. 941103–27
  29. Cigularov KP, Chen PY, Rosecrance J 2010. The effects of error management climate and safety communication on safety: a multi-level study. Accid. Anal. Prev. 421498–506
  30. Clarke S. 2006. The relationship between safety climate and safety performance: a meta-analytic review. J. Occup. Health Psychol. 11315–27
  31. Clarke S, Robertson IT. 2005. A meta‐analytic review of the Big Five personality factors and accident involvement in occupational and non‐occupational settings. J. Occup. Organ. Psychol. 78355–76
  32. Collyer SC, Malecki GS. 1998. Tactical decision making under stress: history and overview. Making Decisions Under Stress: Implications for Individual and Team Training JA Cannon-Bowers, E Salas 3–15 Washington, DC: APA
  33. Connelly BL, Certo ST, Ireland RD, Reutzel CR 2011. Signaling theory: a review and assessment. J. Manag. 3739–67
  34. Cooke NJ, Barrera K, Weiss H, Ezzell C 2016. Psychosocial effects of remote operations. Remotely Piloted Aircraft Systems: A Human Systems Integration Perspective NJ Cooke, LJ Rowe, W Bennett Jr., DQ Joralmon 177–96 West Sussex, UK: Wiley & Sons
  35. Cooke NJ, Durso F. 2008. Stories of Modern Technology Failures and Cognitive Engineering Successes Boca Raton, FL: CRC
  36. Cooper GE, White MD, Lauber JK, eds. 1980. Resource Management on the Flight Deck: Proceedings of a NASA/ Industry Workshop Moffett Field, CA: NASA-Ames Res. Cent.
  37. Davis B, Welch K, Walsh-Hart S, Hanseman D, Petro M et al. 2014. Effective teamwork and communication mitigate task saturation in simulated critical care air transport team missions. Military Med 179Suppl_819–23
  38. De Jong BA, Elfring T 2010. How does trust affect the performance of ongoing teams? The mediating role of reflexivity, monitoring, and effort. Acad. Manag. J. 53535–49
  39. de Visser EJ, Pak R, Shaw TH 2018. From ‘automation’ to ‘autonomy’: the importance of trust repair in human–machine interaction. Ergonomics 61409–27
  40. DeChurch LA, Mesmer-Magnus JR. 2010. The cognitive underpinnings of effective teamwork: a meta-analysis. J. Appl. Psychol. 9532–53
  41. Denison DR. 1996. What is the different between organizational culture and organizational climate? A native's point of view on a decade of paradigm wars. Acad. Manag. Rev. 21619–54
  42. Edbrooke-Childs J, Hayes J, Sharples E, Gondek D, Stapley E et al. 2018. Development of the Huddle Observation Tool for structured case management discussions to improve situation awareness on inpatient clinical wards. BMJ Qual. Saf. 27365–72
  43. Edmondson A. 1999. Psychological safety and learning behavior in work teams. Adm. Sci. Q. 44350–83
  44. Edmondson AC. 2003. Speaking up in the operating room: how team leaders promote learning in interdisciplinary action teams. J. Manag. Stud. 401419–52
  45. Edmondson AC, Harvey JF. 2018. Cross-boundary teaming for innovation: integrating research on teams and knowledge in organizations. Hum. Resour. Manag. Rev. 28347–60
  46. Endsley MR. 1995. Toward a theory of situation awareness in dynamic systems. Hum. Factors 3732–64
  47. Feitosa J, Grossman R, Salazar M 2018. Debunking key assumptions about teams: the role of culture. Am. Psychol. 73376–89
  48. Firth-Cozens J. 2001. Cultures for improving patient safety through learning: the role of teamwork. BMJ Qual. Saf. 1026–31
  49. Flight Saf. Found 2019. Aviation Safety Network statistics by fatal airliner (14+ passengers) hull-loss accidents. Flight Safety Foundation https://aviation-safety.net/statistics/period/
  50. Fogarty WM. 1988. Formal investigation into the circumstances surrounding the downing of a commercial airliner by the U.S.S. Vincennes (CG 49) on 3 July 1988. Unclassified Letter Ser. 1320 of 28 July 1988, to Commander in Chief, U.S. Central Command
  51. Frazier ML, Fainshmidt S, Klinger RL, Pezeshkan A, Vracheva V 2017. Psychological safety: a meta‐analytic review and extension. Pers. Psychol. 70113–65
  52. Geller ES. 2005. Behavior-based safety and occupational risk management. Behav. Modif. 29539–61
  53. Gorman JC, Cooke NJ, Amazeen PG 2017. Training adaptive teams. Hum. Factors 52295–307
  54. Gregory ME, Hughes AM, Benishek LE, Sonesh SC, Lazzara EH et al. 2019. Toward the development of the perfect medical team: critical components for adaptation. J. Patient Saf. In press. https://doi.org/10.1097/PTS.0000000000000598
    [Crossref]
  55. Griffin MA, Neal A. 2000. Perceptions of safety at work: a framework for linking safety climate to safety performance, knowledge, and motivation. J. Occup. Health Psychol. 5347–58
  56. Grote G. 2012. Safety management in different high-risk domains—all the same. ? Saf. Sci. 501983–92
  57. Grote G, Kolbe M, Zala-Mezö E, Bienefeld-Seall N, Künzle B 2010. Adaptive coordination and heedfulness make better cockpit crews. Ergonomics 53211–28
  58. Guastello SJ, Guastello DD. 1998. Origins of coordination and team effectiveness: a perspective from game theory and nonlinear dynamics. J. Appl. Psychol. 83423–37
  59. Gully SM, Incalcaterra KA, Joshi A, Beaubien JM 2002. A meta-analysis of team-efficacy, potency, and performance: interdependence and level of analysis as moderators of observed relationships. J. Appl. Psychol. 87819–32
  60. Hannah ST, Uhl-Bien M, Avolio BJ, Cavarretta FL 2009. A framework for examining leadership in extreme contexts. Lead. Q. 20897–919
  61. Havinga J, de Boer RJ, Rae A, Dekker SWA 2017. How did crew resource management take-off outside of the cockpit? A systematic review of how crew resource management training is conceptualised and evaluated for non-pilots. Safety 326
  62. Haynes A. 1991. The crash of United flight 232. Presentation, NASA Ames Research Center, Dryden Flight Research Facility, Edwards, CA, May 24. http://clear-prop.org/aviation/haynes.html
  63. Helmreich RL, Foushee HC. 1993. Why crew resource management? Empirical and theoretical bases of human factors training in aviation. Cockpit Resource Management EL Wiener, BG Kanki, RL Helmreich 3–45 San Diego, CA: Academic
  64. Hoch JE, Dulebohn JH. 2017. Team personality composition, emergent leadership and shared leadership in virtual teams: a theoretical framework. Hum. Resour. Manag. Rev. 27678–93
  65. Hofmann DA, Burke MJ, Zohar D 2017. 100 years of occupational safety research: from basic protections and work analysis to a multilevel view of workplace safety and risk. J. Appl. Psychol. 102375–88
  66. Hofmann DA, Morgeson FP. 1999. Safety-related behavior as a social exchange: the role of perceived organizational support and leader-member exchange. J. Appl. Psychol. 84286–96
  67. Hofmann DA, Stetzer A. 1998. The role of safety climate and communication in accident interpretation: implications for learning from negative events. Acad. Manag. J. 41644–57
  68. Hughes AM, Gregory ME, Joseph DL, Sonesh SC, Marlow SL et al. 2016. Saving lives: a meta-analysis of team training in healthcare. J. Appl. Psychol. 1011266–304
  69. Humphrey SE, Aime F. 2014. Team microdynamics: toward an organizing approach to teamwork. Acad. Manag. Ann. 8443–503
  70. Hunziker S, Laschinger L, Portmann-Schwarz S, Semmer NK, Tschan F, Marsch S 2011. Perceived stress and team performance during a simulated resuscitation. Intens. Care Med. 371473–79
  71. Ilgen DR, Hollenbeck JR, Johnson M, Jundt D 2005. Teams in organizations: from input-process-output models to IMOI models. Annu. Rev. Psychol. 56517–43
  72. Johns G. 2006. The essential impact of context on organizational behavior. Acad. Manag. Rev. 31386–408
  73. Kath LM, Marks KM, Ranney J 2010. Safety climate dimensions, leader–member exchange, and organizational support as predictors of upward safety communication in a sample of rail industry workers. Saf. Sci. 48643–50
  74. Katz-Navon TY, Erez M. 2005. When collective- and self-efficacy affect team performance: the role of task interdependence. Small Group Res 36437–65
  75. Kines P, Andersen LP, Spangenberg S, Mikkelsen KL, Dyreborg J, Zohar D 2010. Improving construction site safety through leader-based verbal safety communication. J. Saf. Res. 41399–406
  76. King HB, Battles J, Baker DP, Alonso A, Salas E et al. 2008. TeamSTEPPS™: team strategies and tools to enhance performance and patient safety. Advances in Patient Safety: New Directions and Alternative Approaches, Vol. 3:Performance and Tools K Henriksen, JB Battles, MA Keyes, ML Grady Rockville, MD: Agency Healthc. Res. Qual.
    [Google Scholar]
  77. Klein G, Pliske R, Crandall B, Woods DD 2005. Problem detection. Cognit. Technol. Work 714–28
  78. Kohn LT, Corrigan JM, Donaldson MS 1999. To Err Is Human: Building a Safer Health System Washington, DC: Inst. Med.
  79. Kozlowski SWJ, Bell BS. 2003. Work groups and teams in organizations. Handbook of Psychology IB Weiner 333–75 Hoboken, NJ: Wiley & Sons
  80. Kozlowski SWJ, Klein KJ. 2000. A multilevel approach to theory and research in organizations: contextual, temporal, and emergent processes. Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions KJ Klein, SWJ Kozlowski 3–90 San Francisco, CA: Jossey-Bass
  81. Lacerenza CN, Marlow SL, Tannenbaum SI, Salas E 2018. Team development interventions: evidence-based approaches for improving teamwork. Am. Psychol. 73517–31
  82. Le Blanc PM, Schaufeli WB, Salanova M, Llorens S, Nap RE 2010. Efficacy beliefs predict collaborative practice among intensive care unit nurses. J. Adv. Nurs. 3583–94
  83. Leaver M, Griffiths A, Reader T 2018. Near misses in financial trading: skills for capturing and averting error. Hum. Factors 60640–57
  84. Leonard M, Graham S, Bonacum D 2004. The human factor: the critical importance of effective teamwork and communication in providing safe care. BMJ Qual. Saf. 13i85–90
  85. Leroy H, Dierynck B, Anseel F, Simons T, Halbesleben JRB et al. 2012. Behavioral integrity for safety, priority of safety, psychological safety, and patient safety: a team-level study. J. Appl. Psychol. 971273–81
  86. Liu S, Hu J, Li Y, Wang Z, Lin X 2014. Examining the cross-level relationship between shared leadership and learning in teams: evidence from China. Lead. Q. 25282–95
  87. Ludwig TD, Goomas DT. 2009. Real‐time performance monitoring, goal‐setting, and feedback for forklift drivers in a distribution centre. J. Occup. Organ. Psychol. 82391–403
  88. Marks MA, Mathieu JE, Zaccaro SJ 2001. A temporally based framework and taxonomy of team processes. Acad. Manag. Rev. 26356–76
  89. Marlow SL, Lacerenza CN, Paoletti J, Burke CS, Salas E 2018. Does team communication represent a one-size-fits-all approach? A meta-analysis of team communication and performance. Organ. Behav. Hum. Decis. Process. 144145–70
  90. Martínez-Córcoles M, Gracia FJ, Tomás I, Peiró JM, Schöbel M 2013. Empowering team leadership and safety performance in nuclear power plants: a multilevel approach. Saf. Sci. 51293–301
  91. Mathieu JE, Gallagher PT, Domingo MA, Klock EA 2019. Embracing complexity: reviewing the past decade of team effectiveness research. Annu. Rev. Organ. Psychol. Organ. Behav. 617–46
  92. Maynard MT, Gilson LL. 2014. The role of shared mental model development in understanding virtual team effectiveness. Group Organ. Manag. 393–32
  93. Mazzocco K, Petitti DB, Fong KT, Bonacum D, Brookey J et al. 2009. Surgical team behaviors and patient outcomes. Am. J. Surg. 197678–85
  94. McNeese NJ, Demir M, Cooke NJ, Myers C 2018. Teaming with a synthetic teammate: insights into human-autonomy teaming. Hum. Factors 60262–73
  95. McIntyre RM, Salas E. 1995. Measuring and managing for team performance: emerging principles from complex environments. Team Effectiveness and Decision Making in Organizations R Guzzo, E Salas 149–203 San Francisco, CA: Jossey-Bass
  96. Mearns KJ, Flin R. 1999. Assessing the state of organizational safety—culture or climate. ? Curr. Psychol. 185–17
  97. Mullen JE, Kelloway EK. 2009. Safety leadership: a longitudinal study of the effects of transformational leadership on safety outcomes. J. Occup. Organ. Psychol. 82253–72
  98. Natl. Comm. BP Deepwater Horiz. Oil Spill Offshore Drill 2011. Deepwater: The Gulf Oil Disaster and the Future of Offshore Drilling: Report to the President Washington, DC: US Gov. Print. Office
  99. Neal A, Griffin MA. 2002. Safety climate and safety behaviour. Austral. J. Manag. 2767–75
  100. Neal A, Griffin MA. 2006. A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels. J. Appl. Psychol. 91946–53
  101. Neal A, Griffin MA, Hart PM 2000. The impact of organizational climate on safety climate and individual behavior. Saf. Sci. 3499–109
  102. Nembhard IM, Edmondson AC. 2006. Making it safe: the effects of leader inclusiveness and professional status on psychological safety and improvement efforts in health care teams. J. Organ. Behav. 27941–66
  103. Newnam S, Griffin MA, Mason C 2008. Safety in work vehicles: a multilevel study linking safety values and individual predictors to work-related driving crashes. J. Appl. Psychol. 93632–44
  104. NTSB (Natl. Transp. Saf. Board) 1979. Aircraft Accident report—United Airlines, Inc., McDonnell-Douglas DC-8–61, N8082U, Portland, Oregon, December 28, 1978 Rep. NTSB-AAR-79–7, NTSB Washington, DC:
  105. NTSB (Natl. Transp. Saf. Board) 1990. Aircraft accident report—United Airlines flight 232, McDonnell-Douglas DC-10–10, Sioux Gateway Airport, Sioux City, Iowa, July 1989 Rep. NTSB/AAR-90/06 NTSB, Washington, DC:
  106. NTSB (Natl. Transp. Saf. Board) 1994. A review of flightcrew-involved, major accidents of U.S. air carriers, 1978 through 1990: Safety study Rep. NTSB/SS-94/01 NTSB, Washington, DC:
  107. Oswald FL, Behrend TS, Foster LL, eds. 2019. Workforce Readiness and the Future of Work New York: Routledge
  108. Probst TM, Brubaker TL. 2001. The effects of job insecurity on employee safety outcomes: cross-sectional and longitudinal explorations. J. Occup. Health Psychol. 6139–59
  109. Pronovost PJ, Berenholtz SM, Goeschel CA, Needham DM, Sexton JB et al. 2006. Creating high reliability in health care organizations. Health Serv. Res. 414p21599–617
  110. Pronovost PJ, Marsteller JA. 2014. Creating a fractal-based quality management infrastructure. J. Health Organ. Manag. 28576–86
  111. Reader TW, O'Connor P. 2014. The Deepwater Horizon explosion: non-technical skills, safety culture, and system complexity. J. Risk Res. 17405–24
  112. Reason J. 1997. Managing the Risks of Organizational Accidents Aldershot, UK: Ashgate Publ.
  113. Roberts KH. 1990. Managing high reliability organizations. Calif. Manag. Rev. 324101–13
  114. Salas E, DiazGranados D, Klein C, Burke CS, Stagl KC et al. 2008. Does team training improve team performance? A meta-analysis. Hum. Factors 50903–33
  115. Salas E, Prince C, Baker DP, Shrestha L 2007. Situation awareness in team performance: implications for measurement and training. Situational Awareness E Salas 63–76 London: Routledge
  116. Salas E, Reyes DL, McDaniel SH 2018. The science of teamwork: progress, reflections, and the road ahead. Am. Psychol. 73593–600
  117. Salas E, Rosen MA, Burke CS, Goodwin GF 2009. The wisdom of collectives in organizations: an update of the teamwork competencies. Team Effectiveness in Complex Organizations: Cross-Disciplinary Perspectives and Approaches E Salas, GF Goodwin, CS Burke 39–79 Boca Raton, FL: Taylor & Francis
  118. Salas E, Sims DE, Burke CS 2005. Is there a “Big Five” in teamwork. ? Small Group Res 36555–99
  119. Santos CM, Uitdewilligen S, Passos AM 2015. A temporal common ground for learning: the moderating effect of shared mental models on the relation between team learning behaviours and performance improvement. Europ. J. Work Organ. Psychol. 24710–25
  120. Schaubroeck J, Lam SS, Peng AC 2011. Cognition-based and affect-based trust as mediators of leader behavior influences on team performance. J. Appl. Psychol. 96863–71
  121. Schein EH. 1984. Coming to a new awareness of organizational culture. Sloan Manag. Rev. 2523–16
  122. Schneider B, González-Romá V, Ostroff C, West MA 2017. Organizational climate and culture: reflections on the history of the constructs in the Journal of Applied Psychology. J. Appl. . Psychol 102468–82
  123. Shuffler ML, DiazGranados D, Maynard MT, Salas E 2018. Developing, sustaining, and maximizing team effectiveness: an integrative, dynamic perspective of team development interventions. Acad. Manag. Ann. 12688–724
  124. Shuffler ML, Jiménez-Rodríguez M, Kramer WS 2015. The science of multiteam systems: a review and future research agenda. Small Group Res 46659–99
  125. Smith-Jentsch KA, Mathieu JE, Kraiger K 2005. Investigating linear and interactive effects of shared mental models on safety and efficiency in a field setting. J. Appl. Psychol. 90523–35
  126. Sneddon A, Mearns K, Flin R 2006. Situation awareness and safety in offshore drill crews. Cognit. Technol. Work 8255–67
  127. Stahl GK, Maznevski ML, Voigt A, Jonsen K 2010. Unraveling the effects of cultural diversity in teams: a meta-analysis of research on multicultural work groups. J. Int. Bus. Stud. 41690–709
  128. Stajkovic AD, Lee D, Nyberg AJ 2009. Collective efficacy, group potency, and group performance: meta-analyses of their relationships, and test of a mediation model. J. Appl. Psychol. 94814–28
  129. Starren A, Hornikx J, Luijters K 2013. Occupational safety in multicultural teams and organizations: a research agenda. Saf. Sci. 5243–49
  130. Stuart HC. 2017. Structural disruption, relational experimentation, and performance in professional hockey teams: a network perspective on member change. Organ. Sci. 28283–300
  131. Tannenbaum SI, Cerasoli CP. 2013. Do team and individual debriefs enhance performance? A meta-analysis. Hum. Factors 55231–45
  132. Tucker S, Chmiel N, Turner N, Hershcovis MS, Stride CB 2008. Perceived organizational support for safety and employee safety voice: the mediating role of coworker support for safety. J. Occup. Health Psychol. 13319–30
  133. Uitdewilligen S, Rico R, Waller MJ 2018. Fluid and stable: dynamics of team action patterns and adaptive outcomes. J. Organ. Behav. 391113–28
  134. Vashdi DR, Bamberger PA, Erez M 2013. Can surgical teams ever learn? The role of coordination, complexity, and transitivity in action team learning. Acad. Manag. J. 56945–71
  135. Vinodkumar MN, Bhasi M. 2010. Safety management practices and safety behaviour: assessing the mediating role of safety knowledge and motivation. Accid. Anal. Prev. 422082–93
  136. Walumbwa FO, Schaubroeck J. 2009. Leader personality traits and employee voice behavior: mediating roles of ethical leadership and work group psychological safety. J. Appl. Psychol. 941275–86
  137. Waring S, Alison L, Carter G, Barrett‐Pink C, Humann M et al. 2018. Information sharing in interteam responses to disaster. J. Occup. Organ. Psychol. 91591–619
  138. Weaver SJ, Che XX, Pronovost PJ, Goeschel CA, Kosel KC, Rosen MA 2014. Improving patient safety and care quality: a multiteam system perspective. Pushing the Boundaries: Multiteam Systems in Research and Practice ML Shuffler, R Rico, E Salas 35–60 Bingley, UK: Emerald Group Publ.
  139. Weaver SJ, Mossburg SE, Pillari M, Kent PS, Daugherty Biddison EL 2017. Examining variation in mental models of influence and leadership among nursing leaders and direct care nurses. J. Nurs. Care Qual. 333263–71
  140. Weaver SJ, Rosen MA, DiazGranados D, Lazzara EH, Lyons R et al. 2010. Does teamwork improve performance in the operating room? A multilevel evaluation. Jt. Comm. J. Qual. Patient. Saf. 363133–42
  141. Weick KE, Sutcliffe KM. 2015. Managing the Unexpected: Sustained Performance in a Complex World Hoboken, NJ: Wiley & Sons. , 3rd ed..
  142. Wen Lim H, Li N, Fang D, Wu C 2018. Impact of safety climate on types of safety motivation and performance: multigroup invariance analysis. J. Manag. Eng. 3404018002
  143. West MA, Sacramento CA. 2012. Creativity and innovation: the role of team and organizational climate. Handbook of Organizational Creativity M Mumford 359–85 London: Academic
  144. Wiegmann D, Faaborg T, Boquet A, Detwiler C, Holcomb K, Shappell S 2005. Human error and general aviation accidents: A comprehensive, fine-grained analysis using HFACS Rep. DOT/FAA/AM-05/24, Fed Aviat. Adm. Civ. Aeromed. Inst. Oklahoma City, OK:
  145. Wildman JL, Salas E, Scott CP 2014. Measuring cognition in teams: a cross-domain review. Hum. Factors 56911–41
  146. Wildman JL, Shuffler ML, Lazzara EH, Fiore SM, Burke CS et al. 2012. Trust development in swift starting action teams: a multilevel framework. Group Organ. Manag. 37137–70
  147. Wilson KA, Burke CS, Priest HA, Salas E 2005. Promoting health care safety through training high reliability teams. BMJ Qual. Saf. 14303–9
  148. Wood RE. 1986. Task complexity: definition of the construct. Organ. Behav. Hum. Decis. Process. 3760–82
  149. Zacharatos A, Barling J, Iverson RD 2005. High-performance work systems and occupational safety. J. Appl. Psychol. 9077–93
  150. Zohar D, Luria G 2005. A multilevel model of safety climate: cross-level relationships between organization and group-level climates. J. Appl. Psychol. 90616–28
/content/journals/10.1146/annurev-orgpsych-012119-045411
Loading
/content/journals/10.1146/annurev-orgpsych-012119-045411
Loading

Data & Media loading...

  • Article Type: Review Article
This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error