This article focuses on the study of organizational communication, which is a dominant subarea of communication scholarship as recognized by the National Communication Association (NCA) and the International Communication Association (ICA). Because communication, and organizational communication as a subarea, is multiperspectival, this article first defines communication and then organizational communication. Next, the article describes the philosophical perspectives of organizational communication. The next section points to specific areas of individual-, dyadic-, group-, and organizational-level communication research in which communication and organizational psychology and organizational behavior (OPOB) share similar interests. The article concludes by describing practical implications of this area of scholarship (i.e., what can organizations and individuals do with the findings of organizational communication scholarship) and by identifying promising areas of organizational communication study.


Article metrics loading...

Loading full text...

Full text loading...


Literature Cited

  1. Agarwal SD, Bennett WL, Johnson CN, Walker S. 2014. A model of crowd enabled organization: theory and methods for understanding the role of twitter in the occupy protests. Int. J. Commun. 8:646–72 [Google Scholar]
  2. Allen BJ. 2005. Social constructionism. See May & Mumby 2005 35–53
  3. Allen MW, Gotcher JM, Seibert JH. 1993. A decade of organizational communication research: journal articles 1980–1991. Ann. Int. Commun. Assoc. 16:252–330 [Google Scholar]
  4. Anleu SR, Mack K. 2005. Magistrates’ everyday work and emotional labor. J. Law Soc. 32:590–614 [Google Scholar]
  5. Ashcraft KL. 2000. Empowering “professional” relationships: organizational communication meets feminist practice. Manag. Commun. Q. 13:347–92 [Google Scholar]
  6. Ashcraft KL. 2005. Feminist organizational communication studies: engaging gender in public and private. See May & Mumby 2005 141–69
  7. Ashcraft KL. 2014. Feminist theory. See Putnam & Mumby 2014 127–50
  8. Askay DA, Gossett L. 2015. Concealing communities within the crowd. Manag. Commun. Q. 29:616–41 [Google Scholar]
  9. Atouba Y, Shumate M. 2010. Interorganizational networking patterns among development organizations. J. Commun. 60:293–317 [Google Scholar]
  10. Bailard CS. 2012. A field experiment on the Internet's effect in an African election: savvier citizens, disaffected voters, or both. J. Commun. 62:330–44 [Google Scholar]
  11. Barbour JB, Jacocks CW, Wesner KJ. 2013. The message design logics of organizational change. Commun. Monogr. 8:354–78 [Google Scholar]
  12. Barrett AK. 2014. Breaking boundaries: temporality and work–life practices in hospital organizations. W. J. Commun. 78:441–61 [Google Scholar]
  13. Bean H, Lemon L, O'Connell A. 2013. Organizational rhetoric, materiality, and the shape of organizational democracy. S. Commun. J. 78:256–73 [Google Scholar]
  14. Beck SJ, Gronewold K, Western K. 2012. Intergroup argumentation in city government decision making: the Wal-Mart dilemma. Small Gr. Res. 43:587–612 [Google Scholar]
  15. Beck SJ, Keyton J. 2009. Perceiving strategic meeting interaction. Small Gr. Res. 40:223–46 [Google Scholar]
  16. Berger P, Luckmann TL. 1966. The Social Construction of Knowledge: A Treatise on the Sociology of Knowledge Garden City, NY: Doubleday [Google Scholar]
  17. Berkelaar BL. 2014. Cybervetting, online information, and personnel selection: new transparency expectations and the emergence of a digital social contract. Manag. Commun. Q. 28:479–506 [Google Scholar]
  18. Bisel RS, Kelley KM, Ploeger NA, Messersmith J. 2011. Workers’ moral mum effect: on facework and unethical behavior in the workplace. Commun. Stud. 62:153–70 [Google Scholar]
  19. Bisel RS, Kramer MW. 2014. Denying what workers believe are unethical workplace requests: Do workers use moral, operational, or policy justifications publicly. Manag. Commun. Q. 28:111–29 [Google Scholar]
  20. Bisel RS, Messersmith AS, Kelley KM. 2012. Supervisors-subordinate communication: hierarchical mum effect meets organizational learning. Int. J. Bus. Commun. 49:128–47 [Google Scholar]
  21. Bonito J, Keyton J, Ervin J. 2015. Role-related participation in product design teams: individual- and group-level trends. Commun. Res 2015:0093650215618759 http://crx.sagepub.com/content/early/2015/12/11/0093650215618759.abstract [Google Scholar]
  22. Bonito JA, Ruppel E K, Saul JE, Leischow SJ. 2013. Assessing the preconditions for communication influence on decision making: the North American Quitline Consortium. Health Commun 28:248–59 [Google Scholar]
  23. Bormann EG. 1972. Fantasy and rhetorical vision: the rhetorical criticism of social reality. Q. J. Speech 58:396–407 [Google Scholar]
  24. Bormann EG. 1982. Symbolic convergence of communication: applications and implications for teachers and consultants. J. Appl. Commun. Res. 10:50–61 [Google Scholar]
  25. Bormann EG. 1983. Symbolic convergence: organizational communication and culture. See Putnam & Pacanowsky 1983 99–122
  26. Bridgewater MJ, Buzzanell PM. 2010. Caribbean immigrants’ discourses: cultural, moral, and personal stories about workplace communication in the United States. J. Bus. Commun. 47:235–65 [Google Scholar]
  27. Browning B, Boys S. 2015. An organization on hold and interim leadership in demand: a case study of individual and organizational identity. Commun. Stud. 66:165–85 [Google Scholar]
  28. Browning BW, McNamee LG. 2012. Considering the temporary leader in temporary work arrangements: sensemaking processes of internal interim leaders. Hum. Relat. 65:729–52 [Google Scholar]
  29. Buzzanell PM. 1995. Reframing the glass ceiling as a socially constructed process: implications for understanding and change. Commun. Monogr. 62:327–54 [Google Scholar]
  30. Carmack HJ. 2008. “The ultimate ice cream experience”: performing passion as expression of organizational culture. Ohio Commun. J. 46:109–29 [Google Scholar]
  31. Casey M, Miller VC, Johnson JR. 1997. Survivors’ information seeking following a reduction in force. Commun. Res. 24:755–82 [Google Scholar]
  32. Cheney G, Lair DJ. 2005. Theorizing about rhetoric and organizations. See May & Mumby 2005 55–84
  33. Colin R, Omilion-Hodges L. 2013. The effect of leader-member exchange differentiation within work units on coworker exchange and organizational citizenship behaviors. Comm. Res. Rep. 30:313–22 [Google Scholar]
  34. Collier MH. 2015. Partnering for antipoverty praxis in Circles® USA: applications of critical dialogic reflexivity. J. Int. Intercult. Commun. 8:208–23 [Google Scholar]
  35. Comer DR. 1991. Organizational newcomers’ acquisition of information from peers. Manag. Commun. Q. 5:65–89 [Google Scholar]
  36. Conrad C, Sollitto M. 2017. History of organizational communication. See Scott et al. 2017.
  37. Cooren F, Matte F, Taylor JR, Vasquez C. 2007. A humanitarian organization in action: organizational discourse as a stable mobile. Discourse Commun 1:153–90 [Google Scholar]
  38. Corman SR. 2005. Postpositivism. See May & Mumby 2005 15–34
  39. Cowan RL. 2013. “**it rolls downhill” and other attributions for why adult bullying happens in organizations from the human resource professional's perspective. Qual. Res. Rep. Comm. 14:97–104 [Google Scholar]
  40. Cowan RL, Bochantin JE. 2009. Pregnancy and motherhood on the thin blue line: female police officers’ perspectives on motherhood in a highly masculinized work environment. Women Lang 32:22–30 [Google Scholar]
  41. Dailey SL. 2016. I'm new…again: reconceptualizing the socialization process through rotational programs. Commun. Stud. 67:183–208 [Google Scholar]
  42. Deetz S. 1982. Critical interpretive research in organizational communication. W. J. Speech Commun. 46:131–49 [Google Scholar]
  43. Deetz S. 1992. Democracy in an Age of Corporate Colonization: Developments in Communication and the Politics of Everyday Life Albany, NY: State Univ. New York Press [Google Scholar]
  44. Deetz S. 2005. Critical theory. See May & Mumby 2005 85–111
  45. Deetz SA, Eger EK. 2014. Developing a metatheoretical perspective for organizational communication studies. See Putnam & Mumby 2014 27–48
  46. Deetz S, Kersten A. 1983. Power, discourse, and the workplace: reclaiming the critical tradition. Communication Yearbook 13 J Anderson 18–47 Newbury Park, CA: Sage [Google Scholar]
  47. Dempsey SE, Barge SE. 2014. Engaged scholarship and democracy. See Putnam & Mumby 2014 664–88
  48. Doerfel ML, Chewning LV, Lai C-H. 2013. The evolution of networks and the resilience of interorganizational relationships after disaster. Comm. Monogr. 80:533–59 [Google Scholar]
  49. Donnellon A. 1996. Team Talk: The Power of Language in Team Dynamics Boston: Harvard Bus. Sch. Press [Google Scholar]
  50. Dougherty DS. 2001. Sexual harassment as [dys]functional process: a feminist standpoint analysis. J. Appl. Commun. Res. 29:372–402 [Google Scholar]
  51. Driskill GW, Meyer J, Mirivel J. 2012. Managing dialectics to make a difference: tension management in a community-building organization. Comm. Studies 63:243–61 [Google Scholar]
  52. Dunn AM, Scott C, Allen JA, Bonilla D. 2016. Quantity and quality: increasing safety norms through after action reviews. Hum. Relat. 69:12091232 [Google Scholar]
  53. Dutta MJ, Dutta D. 2013. Multinational going cultural: a postcolonial deconstruction of cultural intelligence. J. Int. Intercult. Commun 6:241–58 [Google Scholar]
  54. Edley PP. 2000. Discursive essential zing in a woman-owned business. Manag. Commun. Q. 14:271–306 [Google Scholar]
  55. Eisenberg EM, Johnson Z, Pieterson W. 2015. Leveraging social networks for strategic success. Int. J. Bus. Commun. 52:143–54 [Google Scholar]
  56. Erhardt N, Gibbs J. 2014. The dialectical nature of impression management in knowledge work: unpacking tensions in media use between managers and subordinates. Manag. Commun. Q. 28:155–86 [Google Scholar]
  57. Ervin J, Bonito J, Keyton J. 2016. Convergence of intrapersonal and interpersonal processes across group meetings. Commun. Monogr. In press. http://www.tandfonline.com/doi/full/10.1080/03637751.2016.1185136 [Google Scholar]
  58. Fairhurst GT. 2011. The Power of Framing: Creating the Language of Leadership San Francisco: Jossey-Bass [Google Scholar]
  59. Fairhurst GT, Chandler TA. 1989. Social structure in leader-member interaction. Commun. Monogr. 60:215–39 [Google Scholar]
  60. Fairhurst GT, Connaughton SL. 2014. Leadership communication. See Putnam & Mumby 2014 401–23
  61. Feeley TH, Moon S-I, Kozey RS, Slowe A. 2010. An erosion model of employee turnover based on network centrality. J. Appl. Commun. Res 38:167–88 [Google Scholar]
  62. Feldner SB, Fyke JP. 2016. Rhetorically constructing an identity at multiple levels: a case study of social entrepreneurship umbrella organizations. Int. J. Strateg. Commun. 10:101–14 [Google Scholar]
  63. Gallant LM, Krone KH. 2014. Tensions in talking diversity. Comm. Rep. 27:39–52 [Google Scholar]
  64. Giddens A. 1979. Central Problems in Social Theory: Action, Structure, and Contradiction in Social Analysis Berkeley, CA: Univ. Calif. Press [Google Scholar]
  65. Giddens A. 1984. The Constitution of Society: Outline of the Theory of Structuration Berkeley, CA: Univ. Calif. Press [Google Scholar]
  66. Gill R, Wells CC. 2014. Welcome to the “Hunger Games”: an exploration of the rhetorical construction of legitimacy for one U.S.-based nonprofit organization. Manag. Commun. Q. 28:26–55 [Google Scholar]
  67. Golden AG. 2013. The structuration of information and communication technologies and work–life interrelationships: shared organizational and family rules and resources and implications for fork in a high-technology organization. Commun. Monogr. 80:101–23 [Google Scholar]
  68. Golden AG, Geisler C. 2006. Flexible work, time, and technology: ideological dilemmas of managing work-life interrelationships using personal digital assistants. Electron. J. Commun. 16:3–4 http://www.cios.org/EJCPUBLIC/016/3/01633.HTML [Google Scholar]
  69. Graen GB, Scandura T. 1987. Toward a psychology of dyadic organizing. Research in Organizational Behavior 9 B Staw, LL Cummings 175–207 Greenwich, CT: JAI [Google Scholar]
  70. Graen GB, Uhl-Bien M. 1995. Relationship-based approach to leadership: development of a leader-member exchange (LMX) theory of leadership over 25 years—applying a multi-level multi-domain perspective. Leadersh. Q. 6:219–47 [Google Scholar]
  71. Hansen A, Milburn T. 2015. Enacting cultural identities in conversation: managing collaboration in two nonprofit organizations. J. Int. Intercult. Comm. 8:224–36 [Google Scholar]
  72. Hochschild AR. 1979. Emotion work, feeling rules, and social structure. Am. J. Sociol. 85:551–75 [Google Scholar]
  73. Hoffman MF, Cowan RL. 2008. The meaning of work/life: a corporate ideology of work/life balance. Commun. Q. 56:227–46 [Google Scholar]
  74. Holmes E. 2014. People for whom one cellphone isn't enough. Many use a second mobile device to keep photos and text messages private. The Wall Street Journal April 1. http://www.wsj.com/articles/SB10001424052702304432604579475303715000912 [Google Scholar]
  75. Heuman SN. 2015. An intercultural partnership for social justice in the Rio Grande Valley TX Colonias. J. Int. Intercult. Commun. 8:193–207 [Google Scholar]
  76. Hinderaker A. O'Connor A 2015. The long road out: exit stories from the Church of Jesus Christ of Latter-day Saints. Commun. Stud. 66:509–27 [Google Scholar]
  77. Hylmö A. 2006. Telecommuting and the contestability of choice: employee strategies to legitimize personal decisions to work in a preferred location. Manag. Commun. Q. 19:541–69 [Google Scholar]
  78. Jablin FM. 2001. Organizational entry, assimilation, and disengagement/exit. The New Handbook of Organizational Communication: Advances in Theory, Research, and Methods FM Jablin, LL Putnam 732–818 Thousand Oaks, CA: Sage [Google Scholar]
  79. Jenkins A, Anandarajan M, D'Ovidio R. 2014. “All that glitters is not gold”: the role of impression management in data breach notification. W. J. Commun. 78:337–57 [Google Scholar]
  80. Keyton J. 2011. Communication and Organizational Culture: A Key to Understanding Work Experiences Thousand Oaks, CA: Sage, 2nd ed.. [Google Scholar]
  81. Keyton J. 2014. Organizational culture. See Putnam & Mumby 2014 549–68
  82. Keyton J, Beck SJ. 2010. Examining emotional communication: laughter in jury deliberations. Small Gr. Res. 41:386–407 [Google Scholar]
  83. Keyton J, Ferguson P, Rhodes SC. 2001. Cultural indicators of sexual harassment. South. Commun. J. 67:33–50 [Google Scholar]
  84. Keyton J, Ford DJ, Smith FL. 2008. A meso-level communicative model of interorganizational collaboration. Commun. Theory 18:376–406 [Google Scholar]
  85. Keyton J, Menzie K. 2007. Sexually harassing messages: decoding workplace conversation. Commun. Stud. 58:87–103 [Google Scholar]
  86. Keyton J, Rhodes SC. 1999. Organizational sexual harassment: translating research into application. J. Appl. Commun. Res. 27:158–73 [Google Scholar]
  87. Kirby EL, Buzzanell PM. 2014. Communicating work-life issues. See Putnam & Mumby 2014 351–73
  88. Koschmann M, Lewis L, Isbell M. 2011. Effective collaboration in a complex and interdependent society. NSF/SBC White Pap. http://www.nsf.gov/sbe/sbe_2020/2020_pdfs/Koschmann_Matt_54.pdf
  89. Koschmann MA, McDonald J. 2015. Organizational rituals, communication, and the question of agency. Manag. Commun. Q. 29:229–56 [Google Scholar]
  90. Kotlarsky J, van den Hooff B, Houtman L. 2015. Are we on the same page? Knowledge boundaries and transactive memory system development in cross-functional teams. Commun. Res. 42:319–44 [Google Scholar]
  91. Kramer M. 2011. A study of voluntary organizational membership: the assimilation process in a community choir. W. J. Commun. 75:52–74 [Google Scholar]
  92. Kramer MW. 2009. Role negotiations in a temporary organization: making sense during role development in an educational theater production. Manag. Commun. Q. 23:188–217 [Google Scholar]
  93. Larson GS, Pepper GL. 2011. Organizational identification and the symbolic shaping of information communication technology. Qual. Res. Rep. Commun. 12:1–9 [Google Scholar]
  94. Leonardi PM, Rodriguez-Lluesma C. 2013. Occupational stereotypes, perceived status differences, and intercultural communication in global organizations. Commun. Monogr. 80:478–502 [Google Scholar]
  95. Lutgen-Sandvik P, Sypher BD. 2009. Destructive Organizational Communication: Processes, Consequences, and Constructive Ways of Organizing New York: Routledge [Google Scholar]
  96. Maglio M, Scott C, Davis AL, Taylor JA. 2016. Situational pressures that influence firefighters decision making about personal protective equipment: a qualitative analysis. Am. J. Health Behav. 40:555–67 [Google Scholar]
  97. Malachowski C, Chory RM, Claus CJ. 2012. Mixing pleasure with work: employee perceptions of and responses to workplace romance. W. J. Commun. 76:358–79 [Google Scholar]
  98. May S, Mumby DK. 2005. Engaging Organizational Communication Theory: Multiple Perspectives Thousand Oaks, CA: Sage [Google Scholar]
  99. McAllum K. 2014. Meanings of organizational volunteering: diverse volunteer pathways. Manag. Commun. Q. 28:84–110 [Google Scholar]
  100. McGlynn J, Richardson BK. 2014. Private support, public alienation: whistle-blowers and the paradox of social support. W. J. Commun. 78:213–37 [Google Scholar]
  101. McKinley C, Perino C. 2013. Examining communication competence as a contributing factor in health care workers' job satisfaction and tendency to report errors. J. Commun. Healthcare 6:158–65 [Google Scholar]
  102. McPhee RD, Poole MS, Iverson J. 2014. Structuration theory. See Putnam & Mumby 2014 75–99
  103. McPhee RD, Zaug P. 2001. Organizational theory, organizational communication, organizational knowledge, and problematic integration. J. Commun. 51:574–91 [Google Scholar]
  104. Medved CE, Kirby EL. 2005. Family CEOs: a feminist analysis of corporate mothering discourses. Manag. Commun. Q. 18:435–78 [Google Scholar]
  105. Meisenbach RJ, Remki RV, Buzzanell P, Liu M. 2008. “They allowed”: pentadic mapping of women's maternity leave discourse as organizational rhetoric. Commun. Monogr. 75:1–24 [Google Scholar]
  106. Men LR. 2014. Strategic internal communication: transformational leadership, communication channels, and employee satisfaction. Manag. Commun. Q. 28:264–84 [Google Scholar]
  107. Miller KI. 2014. Organizational emotions and compassion at work. See Putnam & Mumby 2014 569–87
  108. Miller KI, Considine J, Garner J. 2007. “Let me tell you about my job”: exploring the terrain of emotion in the workplace. Manag. Commun. Q. 20:231–60 [Google Scholar]
  109. Miller VD, Jablin FM. 1991. Information seeking during organizational entry: influences, tactics, and a model of the process. Acad. Manag. Rev. 16:92–120 [Google Scholar]
  110. Mitra R. 2010. Organizational colonization and silencing in the Indian media with the launch of the world's cheapest car. Commun. Culture Critique 3:572–606 [Google Scholar]
  111. Mitra R. 2013. The neo-capitalist firm in emerging India: organization-state-media linkages. J. Bus. Comm. 50:3–33 [Google Scholar]
  112. Mumby DK. 2014. Critical theory and postmodernism. See Putnam & Mumby 2014 101–25
  113. Newsom VC, Lengel L. 2011. Discourses on technology policy in the Middle East and North Africa: gender mainstreaming versus local knowledge. Commun. Stud. 62:74–89 [Google Scholar]
  114. Norander S, Galanes G. 2014. “Bridging the gap”: difference, dialogue, and community organizing. J. Appl. Comm. Res. 42:345–65 [Google Scholar]
  115. Norander S, Harter LM. 2012. Reflexivity in practice: challenges and potentials of transnational organizing. Manag. Commun. Q. 26:74–105 [Google Scholar]
  116. O'Connor A, Paskewitz EA, Jorgenson DA, Rick JM. 2016. How changes in work structure influence employees’ perceptions of CSR: millionaire managers and locked-out laborers. J. Appl. Comm. Res. 44:40–59 [Google Scholar]
  117. Pacanowsky ME, O'Donnell-Trujillo N. 1982. Communication and organizational cultures. W. J. Speech Commun. 46:115–30 [Google Scholar]
  118. Pacanowsky ME, O'Donnell-Trujillo N. 1983. Organizational communication as cultural performance. Commun. Monogr. 50:126–47 [Google Scholar]
  119. Parker PS. 2005. Race, Gender, and Leadership: Re-Envisioning Organizational Leadership from the Perspectives of African American Women Executives Mahwah, NJ: Lawrence Erlbaum [Google Scholar]
  120. Ploeger NA, Kelley KM, Bisel RS. 2011. Hierarchical mum effect: a new investigation of organizational ethics. South. Commun. J. 76:465–81 [Google Scholar]
  121. Poole MS. 2014. Systems theory. See Putnam & Mumby 2014 49–74
  122. Putnam LL, Mumby DK. 2014. The Sage Handbook of Organizational Communication: Advances in Theory, Research, and Methods Los Angeles: Sage, 3rd ed.. [Google Scholar]
  123. Putnam LL, Pacanowsky M. 1983. Communication and Organizations: An Interpretive Approach Beverly Hills, CA: Sage [Google Scholar]
  124. Putnam LL, Stohl C. 1990. Bona fide groups: a reconceptualization of groups in context. Commun. Stud. 41:248–65 [Google Scholar]
  125. Ray EB. 1993. When links become chains: considering dysfunctions of supportive communication in the workplace. Commun. Monogr. 60:106–11 [Google Scholar]
  126. Rivera KD. 2015. Emotional taint: making sense of emotional dirty work at the U.S. Border Patrol. Manag. Commun. Q. 29:198–228 [Google Scholar]
  127. Rooney D, McKenna B, Barker JR. 2011. History of ideas in Management Communication Quarterly. Manag. Commun. Q. 25:583–611 [Google Scholar]
  128. Scarduzio JA. 2011. Maintaining order through deviance? The emotional deviance, power, and professional work of municipal court judges. Manag. Commun. Q. 25:283–310 [Google Scholar]
  129. Scott CR, Lewis L, Barker JR, Keyton J, Kuhn T, Turner PK. 2017. The International Encyclopedia of Organizational Communication 1–4 Hoboken, NJ: Wiley In press [Google Scholar]
  130. Scott CW, Trethewey AC. 2008. Organizational discourse and the appraisal of occupational hazards. J. Appl. Commun. Res. 36:297–317 [Google Scholar]
  131. Scott ME. 2013. “Communicate through the roof”: a case study analysis of the communicative rules and resources of an effective global virtual team. Commun. Q. 61:301–18 [Google Scholar]
  132. Seibold DR, Hollingshead AB, Yoon K. 2014. Embedded teams and embedding organizations. See Putnam & Mumby 2014 327–49
  133. Sheer V. 2012. Supervisors' use of influence tactics for extrarole tasks: perceptions by ingroup versus outgroup members in organizations in Hong Kong. S. Commun. J. 77:143–62 [Google Scholar]
  134. Shepherd GJ, St. John J, Striphas T. 2006. Communication as Perspectives on Theory Thousand Oaks, CA: Sage [Google Scholar]
  135. Shumate M, Contractor NS. 2014. Emergence of multidimensional social networks. See Putnam & Mumby 2014 449–74
  136. Shumate M, O'Connor A. 2010. The symbiotic sustainability model: conceptualizing NGO–corporate alliance communication. J. Commun. 60:577–609 [Google Scholar]
  137. Sias PM. 1996. Constructing perceptions of differential treatment: an analysis of coworker discourse. Commun. Monogr. 33:17–34 [Google Scholar]
  138. Sias PM. 2014. Workplace relationships. The SAGE Handbook of Organizational Communication L Putnam, D Mumby 375–400 Thousand Oaks, CA: Sage, 3rd ed.. [Google Scholar]
  139. Sias PM. 2016. From the editor-in-chief. Manag. Commun. Q. 30:3–4 [Google Scholar]
  140. Sias PM, Krone KJ, Jablin FM. 2002. An ecological systems perspective on workplace relationships. Handbook of Interpersonal Communication ML Knapp, J Daly 615–42 Thousand Oaks, CA: Sage, 3rd ed.. [Google Scholar]
  141. Sias PM, Pedersen H, Gallagher EB, Kopaneva I. 2012. Workplace friendships in the electronically connected organization. Human Commun. Res. 38:253–79 [Google Scholar]
  142. Simpson J, Shockley-Zalabak P. 2005. Engaging Communication, Transforming Organizations: Scholarship and Engagement in Action79–97 Cresskill, NJ: Hampton Press [Google Scholar]
  143. Sotirin PJ. 2014. Theories of organizational communication. See Putnam & Mumby 2014 19–25
  144. Stephens KK. 2016. Organizational communication methods published in MCQ 2001–2015: trends and pedagogical implications. Manag. Commun. Q. In press [Google Scholar]
  145. Stephens KK, Goins ES, Dailey SL. 2014. organizations disseminating health messages: the roles of organizational identification and HITs. Health Commun 29:398–409 [Google Scholar]
  146. Stohr RA. 2015. Transnational feminism, global governance, and the reimagination of the organization-society relationship: a case study of the Women's Environment and Development Organization. Commun. Theory 2:208–29 [Google Scholar]
  147. Streeter AR, Harrington NG, Lane DR. 2015. Communication behaviors associated with the competent nursing handoff. J. Appl. Commun. Res. 43:294–314 [Google Scholar]
  148. Sundstrom B, Briones RL, Janoske M. 2013. Expecting the unexpected: non-profit women's organizations' media responses to antiabortion terrorism. J. Commun. Manag. 17:341–63 [Google Scholar]
  149. Tan CL, Kramer MW. 2012. Communication and voluntary downward career changes. J. Appl. Commun. Res. 40:87–106 [Google Scholar]
  150. Taylor BC. 2001. The rational organization re-evaluated. Comm. Theory 11:137–77 [Google Scholar]
  151. Ter Hoeven CL, van Zoonen W, Fonner KL. 2016. The practical paradox of technology: the influence of communication technology use on employee burnout and engagement. Commun. Monogr. 83:239–63 [Google Scholar]
  152. Tesser A, Rosen S. 1975. The reluctance to transmit bad news. Advances in Experimental Social Psychology 8 L Berkowitz 194–232 New York: Academic [Google Scholar]
  153. Tracy SJ. 2000. Becoming a character for commerce: emotion labor, self-subordination and discursive construction of identity in a total institution. Manag. Commun. Q. 14:90–128 [Google Scholar]
  154. Tracy SJ. 2015. Buds bloom in a second spring: storying the Male Voices Project. Qual. Inq. 22:17–24 [Google Scholar]
  155. Tracy SJ, Rivera KD. 2010. Endorsing equity and applauding stay-at-home moms: how male voices on work-life reveal aversive sexism and flickers of transformation. Manag. Commun. Q. 24:3–43 [Google Scholar]
  156. Turnage A, Keyton J. 2013. Ethical contradictions and e-mail communication at Enron Corporation. Case Studies in Organizational Communication: Ethical Perspectives and Practices S May 87–97 Thousand Oaks, CA: Sage, 2nd ed.. [Google Scholar]
  157. Waldron VR. 1994. Once more, with feeling: reconsidering the role of emotions in work. Communication Yearbook SA Deetz 17388–416 Thousand Oaks: Sage [Google Scholar]
  158. Waldron VR. 2000. Relational experiences and emotion at work. Emotion in Organizations S Fineman 64–82 London: Sage, 2nd ed.. [Google Scholar]
  159. Waldron VR. 2012. Communicating Emotion at Work Cambridge, UK: Polity Press [Google Scholar]
  160. Walker KL, Stohl C. 2012. Communicating in a collaborating group: a longitudinal network analysis. Commun. Monographs 79:448–74 [Google Scholar]
  161. Weber MS, Kim H. 2015. Virtuality, technology use, and engagement within organizations. J. Appl. Commun. Res. 43:385–407 [Google Scholar]
  162. Weick KE. 1965. The Social Psychology of Organizing Reading, MA: Addison-Wesley [Google Scholar]
  163. Wellman N, Mayer DM, Ong M, DeRue DS. 2016. When are do-gooders treated badly? Legitimate power, role expectations, and reactions to moral objection in organizations. J. Appl. Psychol. 101:793–814 [Google Scholar]
  164. Wert-Gray S, Center C, Brashers DE, Meyers RA. 1991. Research topics and methodological orientations in organizational communication: a decade in review. Commun. Stud. 42:141–54 [Google Scholar]
  165. Wieland SMB. 2010. Ideal selves as resources for the situated practice of identity. Manag. Commun. Q. 78:503–28 [Google Scholar]
  166. Wieland SMB. 2011. Struggling to manage work as a part of everyday life: complicating control, rethinking resistance, and contextualizing work/life studies. Commun. Monogr. 78:162–84 [Google Scholar]
  167. Williams EA, Connaughton SL. 2012. Expressions of identifications: the nature of talk and identity tensions among organizational members in a struggling organization. Commun. Stud. 63:457–81 [Google Scholar]
  168. Zanin AC, Bisel RS, Adame EN. 2016. Supervisor moral talk contagion and trust-in supervisor: mitigating the workplace moral mum effect. Manag. Commun. Q. 30:147–63 [Google Scholar]
  169. Zorn TE, Flanagin AJ, Shoham MD. 2011. Institutional and noninstitutional influences on information and communication technology adoption and use among nonprofit organizations. Hum. Commun. Res. 37:1–33 [Google Scholar]

Data & Media loading...

  • Article Type: Review Article
This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error