Annual Review of Organizational Psychology and Organizational Behavior - Volume 7, 2020

This article provides an overview of my career in industrial/organizational (I/O) psychology and organizational behavior (OB). I describe critical experiences shaping my development as a scholar, in particular, the contribution learning to think organizationally has made to my scholarship. I map my career experiences onto Boyer's scholarship framework, from an emphasis on basic and applied research, to practice and teaching.

Regulatory focus theory distinguishes between two different value concerns: promotion concerns with advancement and growth, and prevention concerns with safety and security. Since its publication more than 20 years ago, regulatory focus theory has generated a substantial amount of research and it has been applied to numerous organizational contexts. We identified four main domains: decision making, messaging, people management (e.g., leadership, organizational development, wellness and employees’ productivity), and entrepreneurship. We selected significant findings in those domains based on individuals, teams, and organizations being motivated by promotion or prevention goals and on the consequences of the match between regulatory focus goal orientation and the manner in which the goal is pursued, as conceptualized by regulatory fit theory. We also highlighted whether the research was concerned with the individual or with a broader group within the organization (including the organization itself). We conclude by suggesting future avenues for research.

We offer a comprehensive review of the theoretical underpinnings and existing empirical evidence in the implicit leadership and implicit followership theories domain. After briefly touching on the historical roots of information-processing approaches to leadership and leader categorization theory, we focus on current contextualized and dynamic perspectives. We specifically present neural network approaches and adaptive resonance processes that guide leadership perceptions. We further address measurement issues, emerging areas of study such as implicit leadership theories, and identity and cross-cultural issues. We offer specific avenues for future research in the form of a systematic list of unanswered research questions and further outline leadership development implications.

Workplace mentoring relationships have been advanced as critical to employee development. However, mentoring research has tended to find small to moderate effects of mentoring on protégé and mentor outcomes and considerable heterogeneity in effect sizes. These findings underscore the need to better understand the psychology of mentoring relationships in order to maximize the benefits of mentoring for mentors, protégés, and organizations. In this article, after briefly reviewing established research on workplace mentoring relationships, we introduce five relationship science theories from outside organizational psychology and organizational behavior that provide new insight into the psychology of workplace mentoring: attachment theory, interdependence theory, self-expansion theory, Rhodes’ model of formal youth mentoring, and the working alliance. We then discuss several unique features of workplace mentoring that should be considered when applying these relationship science theories and introduce provocative ideas for future research. We conclude by discussing practical implications for mentors, protégés, and organizations.

According to organizational support theory (OST), employees develop a general perception concerning the extent to which their work organization values their contribution and cares about their well-being (perceived organizational support, or POS). We explain OST and review empirical POS findings relevant to OST's main propositions, including new findings that suggest changes to OST. Major antecedents of POS include fairness, support from leaders, and human resource practices and work conditions, especially to the extent that employees perceive these as the discretionary choices of organizations. Among more recent findings, the average level of POS has modestly increased over the past three decades in the United States. Furthermore, POS appears to have stronger positive outcomes in Eastern cultures than Western cultures. Some additional promising recent areas of research on POS include trickle-down effects, POS of groups, and POS as relevant to creativity and innovation, positive emotional outcomes, and well-being.

Secondary uses of meta-analytic data (SUMAD) represent advanced analyses and applications of first-order meta-analytic results for theoretical (e.g., theory testing) and practical (e.g., evidence-based practice) purposes to produce novel knowledge that cannot be directly obtained from the input meta-analytic results. First-order meta-analytic results in the form of bivariate effect sizes have been used as input to such secondary analyses and applications. Given the increasing popularity of SUMAD in human resource management (HRM) and organizational behavior (OB), there is a need for a systematic review on this topic. This article has two primary goals. First, it reviews essential works regarding SUMAD in the fields of HRM/OB and provides taxonomies of SUMAD in theoretical and practical domains. Second, it introduces recent SUMAD and discusses future directions that encourage more innovative and rigorous research endeavors along this line.

Social networks involve ties (and their absence) between people in social settings such as organizations. Yet much social network research, given its roots in sociology, ignores the individuality of people in emphasizing the constraints of the structural positions that people occupy. A recent movement to bring people back into social network research draws on the rich history of social psychological research to show that (a) personality (i.e., self-monitoring) is key to understanding individuals’ occupation of social network positions, (b) individuals’ perceptions of social networks relate to important outcomes, and (c) relational energy is transmitted through social network connections. Research at different levels of analysis includes the network around the individual (the ego network), dyadic ties, triadic structures, and whole networks of interacting individuals. We call for future research concerning personality and structure, social network change, perceptions of networks, and cross-cultural differences in how social network connections are understood.

We contend that a variety of types of employee exits from the firm are presumed to be a net positive and are thus valued by management, resulting in a potentially important new way to think about these leavers. For each of three valued exit (VE) types (discharges, poor-performer quits, and layoffs) we examine incidence, construct similarities and differences, and antecedents. We also summarize and critique the literature on VE consequences for the organization. In doing so we discuss how an underlying tension must accompany the analysis of VEs. Specifically, the intuitive notion of addition by subtraction must be considered relative to important contextual considerations and to evidence that the operational disruption created by VE departures may at times mitigate or even outweigh the VE benefits. Underlying our analysis is the stipulation that the formal consideration of VEs is in its infancy and is thus laden with conceptual and methodological challenges that scholars must address if we are to benefit from this new approach to employee exits from the firm.

Psychological measurement is at the heart of organizational research. I review recent practices in the area of measurement development and evaluation, detailing best practice recommendations in both of these areas. Throughout the article, I stress that theory and discovery should guide scale development and that statistical tools, although they play a crucial role, should be chosen to best evaluate the theoretical underpinnings of scales as well as to best promote discovery. I review all stages of scale development and evaluation, ranging from construct specification and item writing, to scale revision. Different statistical frameworks are considered, including classical test theory, exploratory factor analysis, confirmatory factor analysis, and item response theory, and I encourage readers to consider how best to use each of these tools to capitalize on each approach's particular strengths.

By investigating broadly a contingency approach and implicit leadership theoretical perspectives with a multilevel lens as a starting point, this review highlights the potential for Asian conceptualizations of leadership. More specifically, by highlighting the important contingent role national culture plays in influencing leadership effectiveness, we review Asian conceptualizations of leadership that exist (e.g., paternalistic leadership style, paternalism, and guanxi in the leadership setting) in the literature and the findings that have been found in a relatively selective manner. This also allows us to advance the notion of a culturally contingent leadership perspective by developing the notion of hierarchical social exchange and various modalities associated with such a relationship. By so doing, this review enables us to underscore the advantages as well as challenges associated with Asian conceptualizations of leadership as well as future research directions that need to be undertaken to more firmly establish their utility to general leadership literature.

This review describes the history, current state, and future of modern discrimination in organizations. First, we review development of discrimination from the early 1900s to the present day, specifically discussing various stigmatized identities, including gender, race, sexual orientation, religion, disability, weight, and age. Next, we describe both individual-level (e.g., identity management, allyship) and organization-level (e.g., training, norm setting) strategies for reducing and reacting to discrimination. Finally, we describe future research directions in the relationship between subtle and overt discrimination, intersectionality, the impact of social media, and cross-cultural considerations—areas that we suggest would help us gain a more comprehensive understanding of modern discrimination.

In this review, we conceptualize teamwork as the linchpin driving safety performance throughout an organization. Safety is promoted by teams through various mechanisms that interact in a complex and dynamic process. We press pause on this dynamic process to organize a discussion highlighting the critical role played by teamwork factors in the engagement of safe and unsafe behavior, identifying five team-level emergent states that enable effective teamwork and safety: psychological safety, team trust, collective efficacy, shared mental models, and situation awareness. Additionally, we consider foundational conditions that support team-driven safety, the development of safety culture, and the importance of team safety climate in shaping performance. We discuss leveraging teams to generate safety and identify directions for future research investigating the relationship between teamwork and safety. Overall, we submit that researchers and practitioners would benefit from taking a systems perspective of safety by integrating principles of team science to better understand and promote safety in organizations.

This review distills available empirical research about the process and experience of looking for a job. Job search varies according to several dimensions, including intensity, content, and temporality/persistence. Our review examines how these dimensions relate to job search success, which involves job finding as well as job quality. Because social networking and interviewing behavior have attracted significant research attention, we describe findings with respect to these two job search methods in greater detail. We provide examples of the relevance of context to job search (i.e., the job seeker's geographical region, country, and culture; the economy; the job seeker's current or past employment situation; and employer behaviors and preferences) and review research on bias in the job search. Finally, we survey work on job search interventions and conclude with an overview of pressing job search issues in need of future research.

This review provides a comprehensive picture of the range of control influences in organizations. We begin by describing and labeling the various types of control mechanisms and control systems examined in the literature. We then identify several issues in the control literature that are currently compromising scholars’ capacities to develop a full, complete, and comprehensive knowledge base about control dynamics. Theorists have been constrained by frameworks that present important but relatively limited pictures of how individuals experience, comprehend, address, and attend to the potentially wide array of control influences they encounter. We use these observations to propose new directions for control research that will help scholars develop richer and more complete but also more nuanced understandings of how individuals experience and engage the various forms of control they encounter in organizational life.

The emerging field of behavioral ethics has attracted much attention from scholars across a range of different disciplines, including social psychology, management, behavioral economics, and law. However, how behavioral ethics is situated in relation to more traditional work on business ethics within organizational behavior (OB) has not really been discussed yet. Our primary objective is to bridge the different literatures on ethics within the broad field of OB, and we suggest a full-fledged approach that we refer to as behavioral business ethics. To do so, we review the foundations and research foci of business ethics and behavioral ethics. We structure our review on three levels: the intrapersonal level, interpersonal level, and organizational level. For each level, we provide relevant research examples and outline where more research efforts are needed. We conclude by recommending future research opportunities relevant to behavioral business ethics and discuss its practical implications.

The phenomenon of posttraumatic growth—the transformative positive change that can occur as a result of a struggle with great adversity—has been a focus of interest for psychologists for more than two decades. Research on work-related posttraumatic growth has concentrated primarily on contexts that are inherently traumatic, either through direct exposure to trauma, such as in the military, or through secondary trauma, such as in professions that provide care for traumatized others. There is also an emerging literature on posttraumatic growth in “ordinary” work. Organized into seven sections, this review draws on the research on posttraumatic growth in response to both personal and work-based adversity to build a model of work-related posttraumatic growth. Later sections raise challenges in the study of posttraumatic growth at work and identify critical future research directions. Practical implications for organizations and their members are considered throughout the review and are summarized at the end.

We begin by charting the evolution of the dominant perspective on job performance from one that viewed performance as static to one that viewed it as dynamic over long timeframes (e.g., months, years, decades) to one that views it as dynamic over not just long but also short timeframes (e.g., minutes, hours, days, weeks)—and that accordingly emphasizes the within-person level of analysis. The remainder of the article is devoted to the newer, short-timeframe research on within-person variability in job performance. We emphasize personality states and affective states as motivational antecedents. We provide accessible reviews of relevant theories and highlight the convergence of theorizing across the personality and affect antecedent domains. We then focus on several major avenues for future research. Finally, we discuss the implications of these perspectives for personnel selection and performance management in organizations as well as for employees aiming to optimize their job performance.

Positive organizational scholarship has led to a growing interest in the critical role of positive emotions for the lives of both workers and organizations. We review and integrate the different perspectives on positive emotions (i.e., positive valence, positive emotion regulation strategies, and positive adaptive function) and the four main mechanisms (i.e., cognition, affect, behavior, and physiology) that lead to positive organizational outcomes. There is growing evidence that positive emotions influence variables vital for workplace success such as positive beliefs, creativity, work engagement, positive coping, health, teamwork and collaboration, customer satisfaction, leadership, and performance. We additionally review dynamic features of positive emotions (i.e., intraindividual variability, reactivity, inertia, cycles, feedback loops) and their relation to psychological and work outcomes. Finally, we discuss additional questions and future directions for consideration.

In this review, we examine the burgeoning body of research on multiteam systems (MTSs) since the introduction of the concept in 2001. MTSs refer to networks of interdependent teams that coordinate at some level to achieve proximal and distal goals. We summarize MTS findings around three core processes and states: within- and between-team coordination processes/structures, leadership structures/processes, and cognitive and affective/motivation emergent states. Furthermore, we explore how these processes and states vary according to MTS boundary status (internal or external), component team distance (geographic, functional, cultural, and discipline), and superordinate goal type (intellectual or physical). We identify several process and state similarities across levels of these attributes, as well as highlight some important differences. We conclude with a set of propositions and future directions prompted by our review, which can serve as a guide for future MTS research.

Big data and artificial intelligence (AI) have become quite compelling—and relevant, ideally—to organizations and the consulting services that help manage them. Researchers and practitioners in industrial-organizational psychology (IOP) and human resource management (HRM) can add significant value to big data and AI by offering their substantive expertise in how workforce-relevant data are measured and analyzed and how big data results are professionally, legally, and ethically interpreted and implemented by organizational decision makers, employees, policymakers, and other stakeholders in the employment arena. This article provides a perspective and framework for big data relevant to IOP and HRM that include both micro issues (e.g., linking data sources, decisions about which data to include, big data analytics) and macro issues (e.g., changing nature of big data, developing big data teams, educating professionals and graduate students, ethical and legal considerations). Ultimately, we strongly believe that IOP and HRM researchers and practitioners will become increasingly valuable for their contributions to the substance, technologies, algorithms, and communities that address big data, AI, and machine learning problems and applications in organizations relevant to their expertise.